Manager

• The Facility Patient Care Manager is responsible for safe and effective clinical health services delivery and facility operations for a site/local geographical area when the health services leadership team is not available.
• Reporting to the Clinical Leadership, this position will be actively engaged in providing leadership to the staff to achieve the operational priorities of the service delivery organization (SDO).
• Ensure strong communication pathways between onsite staff, scheduling and managers.
• Reassign staff or request unit/department to provide service to care for patients/residents/clients.
• Foster/facilitate interdisciplinary, collaborative relationships to ensure a high standard of patient/resident/client care through modelling care and service with compassion and respect.
• Support system flow by facilitating transfers to and from other facilities based on capacity management protocols and patient/resident/client needs.
• Make decisions and ensure availability of staff based on sick calls and required short-term scheduling impacts to maintain safe operation of clinical services including working with agencies.
• Support implementation and change initiatives.
• Manage emergency situations that arise and support staff well-being and communication protocols based on approved algorithms and pathways.
• As required and in collaboration with appropriate management personnel, will plan, coordinate and supervise work of outside contractors.

Facility Patient Care Manager

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