Pharmacy Operations Representative

Health Care Service Corporation

Pharmacy Operations Representative assisting pharmacists with medication inquiries and collaborating with pharmacy entities. Handling inbound calls, supporting population health initiatives, and improving operational outcomes.

Posted 6/26/2026full-timeChicago • Illinois, Montana, New Mexico, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $38,100 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Supports pharmacists addressing medication inquiries and collaborating with entities to resolve pharmacy-related issues.
Manages inbound calls, conducts member/provider outreach, and collaborates with pharmacists on medication management.
Supports population health initiatives and participates in data-driven efforts to improve operational outcomes.
Provides assistance to the customer service team and pharmacy coordinators in resolving pharmacy issues.

Requirements

What you’ll need

Certified Licensed and unrestricted Pharmacy Technician/Certified Pharmacy Technician (CPhT).
Bachelor's degree in Business or a related health care field OR 4 years work experience in a pharmacy/health care/managed care industry.
Verbal and written communication skills.
Managed care customer service experience.
Proficiency of MS product suite; Word, Excel, Access, and database software.
Drug information skills.
Handle multiple tasks and strong organizational skills.

Benefits

Comp & perks

Health insurance
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Pharmacy TechnicianCertified Pharmacy Technician (CPhT)Drug information skillsData-driven analysis

Soft Skills

Verbal communicationWritten communicationOrganizational skillsCustomer serviceCollaboration

Certifications

Certified Pharmacy Technician (CPhT)