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Health Care Service Corporation

Pharmacy Technician Representative

Health Care Service Corporation

Pharmacy Technician Representative providing support to pharmacists and resolving pharmacy issues. Involves member assistance and handling inbound calls in a remote work environment.

Posted 6/3/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $38 per hourWebsite

About the role

Key responsibilities & impact
  • Providing assistance to pharmacists, pharmacy coordinators, and pharmacy programs or initiatives
  • Evaluating and resolving pharmacy issues
  • Providing member support for programs and initiatives
  • Handling phone queue position (inbound calls)

Requirements

What you’ll need
  • Minimum 3 years of customer service experience, preferably in a health care/insurance industry
  • Licensed and unrestricted Pharmacy Technician/Certified Pharmacy Technician (CPhT)
  • High School Diploma with current State Pharmacy Technician Licensures in good standing
  • Excellent verbal and written communication skills
  • Managed care customer service experience
  • Strong computer and Microsoft Office product skills
  • Drug information skills
  • Strong organizational skills and capacity to understand complex oral and written directions and technical information
  • Self-motivator with exceptional time management skills and attention to detail
  • Bilingual Spanish speaker preferred

Benefits

Comp & perks
  • Health and wellness benefits
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Pharmacy TechnicianCertified Pharmacy Technician (CPhT)Drug information skillsCustomer service experienceManaged care customer service experience
Soft Skills
Verbal communication skillsWritten communication skillsOrganizational skillsTime management skillsAttention to detailSelf-motivator
Certifications
State Pharmacy Technician Licensure