Infrastructure Service Delivery Analyst

Health Care Service Corporation

Infrastructure Service Delivery Analyst managing Data Center activities at HCSC. Responsible for IT equipment deployment and oversight of third-party vendors in a hybrid work environment.

Posted 6/3/2026full-timeFort Worth • Texas • 🇺🇸 United StatesJuniorMid-Level💰 $61,500 - $136,100 per yearWebsite

About the role

Key responsibilities & impact

Manage activities related to the company's Data Center.
Ensure accurate and timely completion of all work assignments.
Focus on management and deployment of IT equipment within the Corporate Data Center.
Oversee all 3rd party vendors.
Responsible for building and delivering key reports.
Provide technical guidance to other IT Teams on core Data Center processes and procedures.

Requirements

What you’ll need

Bachelor degree and 2 years in Information Technology OR Technical Certification and/or College Courses and 4 year Information Technology experience OR 6 years Information Technology experience.
Experience in enterprise-scale or colocation Data Center environment.
Knowledge of Data Center architecture.
Understanding of electrical power and electrical power distribution systems as it relates to Data Center deployments and systems.
Excellent communication skills, customer service, verbal, and written skills along with good grammar and the ability to take accurate notes.
Troubleshoot network and system problems to provide solutions to hardware/software defect.
Highly motivated to work in a team-oriented environment with minimal direct supervision.
Knowledge of all Infrastructure technologies, including monitoring and event management technologies.
Knowledge of Server, Storage, Networking technologies.
Knowledge of the Microsoft Office Suite.

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement
Other incentives

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Data Center managementData Center architectureelectrical power distribution systemsnetwork troubleshootingsystem troubleshootinghardware/software defect resolutionInfrastructure technologiesmonitoring technologiesevent management technologiesServer technologies

Soft Skills

communication skillscustomer serviceverbal skillswritten skillsnote-takingteam-orientedself-motivatedorganizational skills

Certifications

Technical Certification