Government Programs Care Manager Support Specialist I

Health Care Service Corporation

Administrative Care Manager supporting healthcare initiatives and member outreach at HCSC. Assisting with appointments and member inquiries in a remote role.

Posted 4/23/2026full-timeRemote • Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $28 per hourWebsite

About the role

Key responsibilities & impact

Support administrative care management duties including member and provider outreach
Support healthcare initiatives and activities including educational and quality campaigns
Assist in scheduling care manager and member appointments
Respond to member inquiries, data entry and research
Support member non-clinical needs
Manage low-risk members for health-related social needs, education, and basic member outreach screenings/inquiries

Requirements

What you’ll need

High school diploma or GED
1 year of college and 2 years experience with communication systems including Fax, Email and Telephone
1 year experience with managed care system(s) or healthcare systems
Experience coordinating member needs, providing assistance to members, and analyzing member needs
Basic knowledge of medical or healthcare terminology
Knowledge of clinical systems (claims, enrollment, documentation)
PC proficiency including Microsoft Office applications
Customer service skills
Verbal and written communications skills including developing written correspondence to internal and external stakeholders.
College courses in medical field, human services, social work, psychology or related healthcare field (preferred)

Benefits

Comp & perks

Health and wellness benefits
401(k) savings plan
Pension plan
Paid time off
Paid parental leave
Disability insurance
Supplemental life insurance
Employee assistance program
Paid holidays
Tuition reimbursement

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

managed care systemshealthcare systemsmedical terminologyclinical systemsclaims processingenrollment documentationdata entrymember outreachschedulingPC proficiency

Soft Skills

customer servicecommunicationverbal communicationwritten communicationanalytical skillsorganizational skillsinterpersonal skillsproblem-solvingcollaborationsupportive care

Certifications

high school diplomaGED