CRM Specialist
Bozzuto
Business Technology Analyst
Health Care Service Corporation
full-time
Posted on:
Origin: • 🇺🇸 United States • Illinois
Visit company websiteSalary
💰 $54,800 - $121,100 per year
Job Level
JuniorMid-Level
About the role
- Supporting areas technology needs by researching, assisting, and participating in the strategy solutions technology delivery across the enterprise; Managing Day To Day Key Performance Indicators (KPIs) within Salesforce And Other Client Relationship Management (CRM) Tools; Including Recording, Tracking, And Generating Weekly Performance Reports; Interacting With All Levels Of Employees, Especially During Employee Onboarding And In Resolution Of Technology Issues.
Requirements
- Bachelor degree and 2 years of experience in consulting, business analysis, or project management role OR 6 years of experience in a experience in a healthcare, consulting, business analysis, or project management role.
- Communication skills Organization, prioritization, critical thinking and problem solving skills.
- Knowledge of communications tools, strategies and implementation process.
- Experience analyzing problems, providing recommendations for improvement, and assisting in solution implementation.
- Results orientated track record in a fast paced environment.
- Experience facilitating meetings with several attendies and delivering presentations.
- Experience with process documentation / process mapping.
- PC proficiency to include Microsoft Office suite
- May require occassional travel including overnight stays.
- UAT & Production Verification may occassionally require working nights and/or weekends.
- Experience with Jira, CRM tools, preferably Salesforce.
- Previous experience in the healthcare industry
- Creativity and innovation, analysis and implementation skills and experience
- Experience in healthcare
