Health Care Service Corporation

Senior Infrastructure Engineer – FileNet Support

Health Care Service Corporation

full-time

Posted on:

Location Type: Hybrid

Location: Nashville • Illinois, Montana, New Mexico, Oklahoma, Tennessee • 🇺🇸 United States

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Salary

💰 $82,700 - $149,300 per year

Job Level

Senior

Tech Stack

Splunk

About the role

  • Collaborating with solutions engineering, infrastructure operations, and infrastructure service management teams in the design and build of infrastructure solutions/blueprints for area of responsibility.
  • Participating in the design and build of repeatable patterns (build-kits) to improve deployment times for non-prod and prod environments.
  • Transitioning knowledge to infrastructure operations.

Requirements

  • Bachelors Degree and 4 years in Information Technology or relevant experience OR Technical Certification and/or College Courses and 6 year Information Technology experience OR 8 years Information Technology experience.
  • Provide day-to-day support and administration of IBM FileNet P8 and associated components including:
  • ◦ FileNet Content Engine (CE)
  • ◦ Process Engine (PE)
  • ◦ Content Navigator (ICN)
  • ◦ CEBIT
  • ◦ ECM Content Services
  • Monitor the health, performance, and availability of the FileNet environment using Dynatrace, Splunk, and other internal tools.
  • Infrastructure Automation
  • Operations Management
  • ITIL v3
  • IT standards, procedures, policies
  • Ability to simplify & standardize complex concepts / processes
  • Understanding of business priorities (e.g., vision), trends (e.g., industry knowledge), and markets (e.g., existing/ planned)
  • Oral & written communications
  • Problem solving / analytical skills, tools and techniques
  • Supplier management
  • Ability to prioritize and make trade-off decisions
  • Drive cross functional execution
  • Adaptability and ability to introduce/manage change
  • Teamwork and collaboration
  • Organized and detail oriented
  • Analytical and problem solving skills
Benefits
  • health and wellness benefits
  • 401(k) savings plan
  • pension plan
  • paid time off
  • paid parental leave
  • disability insurance
  • supplemental life insurance
  • employee assistance program
  • paid holidays
  • tuition reimbursement
  • other incentives

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IBM FileNet P8FileNet Content EngineProcess EngineContent NavigatorCEBITECM Content ServicesInfrastructure AutomationOperations ManagementDynatraceSplunk
Soft skills
oral communicationwritten communicationproblem solvinganalytical skillssupplier managementprioritizationcross functional executionadaptabilityteamworkorganizational skills
Certifications
Bachelors DegreeTechnical CertificationITIL v3
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