Customer Advocate II
Health Care Service Corporation
full-time
Posted on:
Location Type: Hybrid
Location: Nashville • Tennessee, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $28 per hour
Job Level
Junior
About the role
- Assist with inquiries from internal and external sales agents via phone
- Conduct research as needed
- Spend approximately 90% of the scheduled time on the phone
Requirements
- High school diploma OR GED
- 1 year customer service experience in a health care or health insurance environment
- Experience evaluating customer situations and making decisions
- Data entry and/or typing experience
- Interpersonal, verbal and written communication skills
- Independent decision making skills
- Analytical and organizational skills
Benefits
- Health and wellness benefits
- 401(k) savings plan
- Pension plan
- Paid time off
- Paid parental leave
- Disability insurance
- Supplemental life insurance
- Employee assistance program
- Paid holidays
- Tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrytyping
Soft skills
interpersonal skillsverbal communicationwritten communicationindependent decision makinganalytical skillsorganizational skills
Certifications
high school diplomaGED