Telecommunications, Audio Visual Specialist – IT Infrastructure

Health Care District of Palm Beach County

Telecommunications & Audio Visual Specialist supporting healthcare IT infrastructure in Palm Beach. Engaging in design, implementation, and maintenance of telecom and AV systems.

Posted 6/10/2026full-timeWest Palm Beach • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

TCP/IPVoIP

About the role

Key responsibilities & impact

Support and maintain enterprise telecommunications systems including VoIP, call routing, voicemail, contact center technologies, and unified communications platforms.
Design, implement, configure, and troubleshoot AV systems for conference rooms, boardrooms, training spaces, digital signage, and other collaboration environments.
Manage and support Microsoft Teams Rooms, conferencing systems, cameras, microphones, speakers, wireless presentation systems, and associated AV hardware/software.
Coordinate installation and maintenance activities with vendors, facilities teams, and external contractors.
Support overhead paging systems, emergency communication systems, and integrated communication technologies.
Assist with network connectivity and troubleshooting for telecommunications and AV devices.
Participate in infrastructure modernization initiatives involving voice, video, wireless, and collaboration technologies.
Develop and maintain technical documentation, diagrams, standards, and operational procedures.
Monitor system performance and proactively address service interruptions or degradation.
Participate in on-call support and operational escalation processes when required.
Ensure telecommunications and AV systems comply with organizational security, operational, and reliability standards.
Collaborate with leadership and operational stakeholders to identify technology improvement opportunities and enhance end-user experience.

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Telecommunications, Engineering, or related field preferred; equivalent experience accepted.
Minimum 5 years of experience supporting telecommunications and/or AV technologies in an enterprise environment.
Experience with VoIP platforms, unified communications, conferencing systems, and AV technologies.
Experience supporting Microsoft Teams, Teams Rooms, Zoom Rooms, or similar collaboration platforms.
Understanding of networking fundamentals including TCP/IP, VLANs, QoS, and wireless networking.
Strong troubleshooting, analytical, and communication skills.
Ability to manage multiple projects and priorities in a fast-paced environment.
Experience in healthcare or highly regulated environments preferred.
Experience with Cisco collaboration technologies, paging systems, and enterprise AV integrations.
Familiarity with structured cabling, low-voltage systems, and conference room standards.
Industry certifications such as CTS, CCNA, Microsoft Teams certifications, or related credentials preferred.

Benefits

Comp & perks

We are committed to a policy of Equal Employment Opportunity
We are a Drug-Free Workplace
This role may require Agency of Health Care Administration (AHCA) background screening and clearance.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

VoIPAV systemsMicrosoft TeamsZoom Roomsnetworking fundamentalsTCP/IPVLANsQoStroubleshootingenterprise AV integrations

Soft Skills

troubleshootinganalytical skillscommunication skillsproject managementprioritizationcollaborationleadership

Certifications

CTSCCNAMicrosoft Teams certifications