Health Advocate

Client Success Executive – Enterprise

Health Advocate

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $80,000 - $100,000 per year

About the role

  • Drive industry-leading, profitable growth from existing clients by building trusted relationships
  • Manage a portfolio of enterprise clients with elevated expectations
  • Proactively identify and mitigate churn risk through early indicators and client insight
  • Implement proactive retention strategies that address dissatisfaction, value gaps, utilization challenges, and service quality issues before they escalate
  • Develop trusted, referenceable relationships across client stakeholder groups
  • Communicate the value and outcomes of Health Advocate services with confidence and clarity
  • Advocate internally for client needs while balancing business priorities
  • Track and act on KPIs and leading indicators that predict client health and churn risk

Requirements

  • 5+ years of experience in account management, client success, sales, or related roles (enterprise experience preferred)
  • A proven track record of retaining and growing existing client revenue
  • Strong fluency in data, analytics, and value measurement
  • Confidence using sales enablement tools and performance insights
  • Exceptional communication skills—from executive storytelling to problem-solving conversations
  • The ability to collaborate across functions and influence without authority
  • A proactive, ownership-driven mindset with strong analytical and problem-solving skills
  • Comfort with public speaking and executive-level presentations
Benefits
  • 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementclient successsalesdata analyticsvalue measurementKPI trackingperformance insights
Soft Skills
communication skillscollaborationinfluence without authorityproblem-solvingproactive mindsetownership-driven mindsetpublic speakingexecutive storytelling