Claims Specialist
Health Advocate
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $20 per hour
About the role
- Investigate billing discrepancies and coordinate resolutions among members and providers
- Manage cases involving Medicaid, Medicare, and other benefit programs
- Help members understand their benefit plans and guide them through claims scenarios
- Adhere to internal policies and ensure accuracy in processing claims
Requirements
- At least 2 years of experience in healthcare, customer service, or claims
- Familiarity with plan documents and benefits such as dental and vision
- Proficient in MS Word and Excel
- Strong listening skills and empathetic communication
Benefits
- Health insurance
- 401(k) with company match
- PTO
- Comprehensive Benefits
- Tools for Success
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billing discrepancies investigationclaims processingMedicaidMedicarebenefit programs managementplan document familiarity
Soft skills
listening skillsempathetic communication