Program Director – Multi Site
Healogics, LLC.
full-time
Posted on:
Location Type: Office
Location: Springfield • Massachusetts • United States
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Salary
💰 $93,100 - $122,500 per year
Job Level
About the role
- Oversees the day-to-day management of outpatient clinic(s) and other wound continuum programs, as applicable.
- Continuously assesses current clinic flows, processes and procedures, identifies areas of improvement, and develops and implements best practices and appropriate changes to improve outcomes, using the company’s resources.
- Works with hospital and company personnel to ensure availability of adequate resources, supplies, equipment and services.
- Facilitates the flow of information and maximizes effective communication throughout the program.
- Prioritizes responsibilities and directs the work of the Center’s clinical staff and non-clinical staff.
- Collaborates with other health care providers, Wound Care Center Providers, and Medical Director regarding clinic and patient needs.
- Manages direct reports in conjunction with the company and hospital HR departments. This includes interviewing, hiring, motivating, coaching, counselling, establishing performance expectations, and conducting performance reviews.
- Manages and coordinates all aspects of the revenue cycle for Healogics and for the hospital partner, as appropriate.
- Stays current with reimbursement changes, providing physician and staff updates and education as needed.
- Reviews key financial reports, identifies key indicator trends and develops plans to implement best practices to ensure fiscal responsibility.
- Tracks and reports all ancillary revenues generated by the program.
- Manages costs through appropriate utilization and management of labor and supply.
- Works with Healogics support team to complete financial reviews and presents results to hospital leadership.
- Works directly with the hospital and Healogics marketing departments to ensure that the wound care program has established strategic marketing plans.
Requirements
- Bachelor’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 1 year of marketing/community education in the healthcare industry or clinical operations experience OR Associate’s degree in Business Administration, Healthcare Administration, Nursing or related field preferred and 2 or more years of marketing/community education in the healthcare industry or clinical operations experience OR High School Diploma and 4 years or more years of marketing/community education in the healthcare industry or clinical operations experience
- Management experience preferred
- Demonstrated knowledge of regulatory/accrediting requirements for healthcare organizations
- Proficient in Microsoft Office Suite (Word, Excel, Outlook and PowerPoint)
- Strong interpersonal, verbal and written communication skills, to include group presentation skills
- Strong analytical and quantitative skills
- Strong customer service and follow-up skills
- Strong organization, time management skills and ability to multi-task in a fast-paced environment
- Leadership and teaching skills
- Strong relationship building and influential skills
- Strong team building and motivational skills
- Ability to work with Healogics and hospital management.
- Budget and strategic planning skills
- Ability to travel overnight
Benefits
- Health insurance
- Retirement plans
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
financial managementrevenue cycle managementregulatory requirementsaccrediting requirementsmarketingcommunity educationclinical operationsbudget planningstrategic planningdata analysis
Soft skills
interpersonal skillscommunication skillsanalytical skillscustomer service skillsorganizational skillstime managementleadership skillsteaching skillsrelationship buildingteam building