Senior Operations Associate
Headway
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $76,160 - $112,000 per year
Job Level
About the role
- Drive the build, execution, monitoring & ongoing implementation of scalable products and processes that enable us to deliver on core business challenges
- Leverage your operational expertise to identify opportunities for improved efficiency and automation
- Support and lead cross-functional efforts with our product, engineering, payer, and CX teams to drive core ops processes and achieve team OKRs.
Requirements
- 3-5 years of experience in consulting / operations / investment banking or related experience; operations experience at a high-growth startup is a plus.
- You are a self-starter, and are constantly pushing toward clarity and execution.
- You are highly data-driven and can drive complex analyses to identify key actionable insights.
- You are a collaborator who proactively partners across teams while holding others and yourself accountable for business results.
- You are a systems thinker, inclined to solve problems with product and automation.
Benefits
- Equity compensation
- Medical, Dental, and Vision coverage
- HSA / FSA
- 401K
- Work-from-Home Stipend
- Therapy Reimbursement
- 16-week parental leave for eligible employees
- Carrot Fertility annual reimbursement and membership
- 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st
- Flexible PTO
- Employee Assistance Program (EAP)
- Training and professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisautomationprocess improvementscalable product developmentoperational efficiency
Soft Skills
self-startercollaborationaccountabilitysystems thinkingproblem-solving