IT Infrastructure Lead

Headway EdTech

IT Infrastructure Lead at Headway Inc, transforming the EdTech industry with AI-driven solutions. Leading high-impact initiatives to enhance infrastructure and team collaboration.

Posted 6/21/2026full-timeKyiv • 🇺🇦 UkraineSeniorWebsite

Tech Stack

Tools & technologies

ITSMJamf

About the role

Key responsibilities & impact

Lead and execute high-impact infrastructure initiatives (Networking, SaaS administration, Corporate Security)
Design and implement AI-driven automations to streamline IT operations
Own and evolve corporate infrastructure architecture (IAM, MDM, networking)
Mentor and scale the team through hands-on collaboration and knowledge sharing
Establish and maintain high-quality ITSM processes and a structured knowledge base
Ensure business continuity and lead incident response during critical outages
Align infrastructure roadmap with business goals and manage vendor relationships

Requirements

What you’ll need

4+ years of experience in IT Infrastructure or System Administration
Proven experience leading a team (TL/EM) with ownership of both people and technical outcomes
Strong hands-on expertise with Google Workspace, IAM systems (e.g., Okta), MDM (e.g., Jamf), and networking
Practical experience using AI tools to automate workflows or improve operations
Strong ownership mindset and discipline in setting high engineering standards
Ability to design scalable processes, systems, and documentation
Effective communication skills with both technical and non-technical stakeholders
Alignment with the values of our team ( SELECT )

Benefits

Comp & perks

Work within an ambitious team on a socially impactful education product
An office with a reliable shelter, generators, satellite internet, and other amenities
Access to our corporate knowledge base and professional communities
Personal development plan
Compensation for English language learning, external training, and courses
Medical insurance and full sick leave compensation
Sports activities: running, yoga, boxing, and more
Corporate holidays: two week-long company-wide vacations per year, plus 20 paid vacation days
Supporting initiatives that help Ukraine

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

IT InfrastructureSystem AdministrationAI-driven automationIAMMDMNetworkingITSM processesIncident responseWorkflow automationEngineering standards

Soft Skills

LeadershipMentoringCollaborationKnowledge sharingEffective communicationOwnership mindsetDisciplineProcess designScalabilityStakeholder engagement