Principal Product Manager, Care Services

Headspace

full-time

Posted on: 12/13/2025

Location Type: Hybrid

Location: San Francisco • California, New York, Washington • 🇺🇸 United States

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💰 $162,000 - $258,700 per year

Lead

About the role

Define and own the product roadmap for the member-facing mobile app experience.
Optimize the experience to reduce friction in accessing care.
Spearhead the strategy and delivery of internal provider companion tools.
Ensure the seamless technical and user-experience handoff between the member's mobile app experience and the provider's tools.
Partner with Clinical Operations, Legal, and Compliance teams to integrate evidence-based practices.
Manage product requirements for integrating the mobile app and provider tools with core backend systems.
Define and rigorously track key engagement, operational, and clinical metrics to inform product iteration.

7+ years of experience in Product Management, with at least 2+ years focused specifically on digital health, telehealth, or clinical products.
Proven experience building and optimizing two-sided platforms (serving both consumer/member mobile apps and professional/provider tools).
Deep functional understanding of clinical or highly regulated workflows (e.g., patient intake, scheduling, documentation).
Strong knowledge of healthcare regulations, including HIPAA and patient data privacy requirements.
Exceptional strategic thinking, communication, and influence skills across highly technical, design, and clinical stakeholder groups.

Benefits

Tip: use these terms in your resume and cover letter to boost ATS matches.

product managementdigital healthtelehealthclinical productstwo-sided platformsclinical workflowspatient intakeschedulingdocumentationmetrics tracking

strategic thinkingcommunicationinfluence