HeadQuarters

Accounts Receivable Collector

HeadQuarters

full-time

Posted on:

Location Type: Remote

Location: Mexico

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • - Regularly review the "Holds Report" on ENCOMPASS and proactively reach out to accounts with past-due balances to release orders.
  • - Contact assigned portfolio of accounts via email, phone, or text, and provide updated statements of their account.
  • - Schedule payment pickups as necessary.
  • - Respond promptly to emails, phone calls, and text messages from retailers.
  • - Coordinate with the AR team to request credit applications from retailers.
  • - Send out Final Decision emails regarding credit requests to retailers every Friday.
  • - Collaborate with the AR team to address and resolve any discrepancies.
  • - Update and maintain notes on the "Payment Profile Dashboard."
  • - Revoke payment terms for unreliable accounts, when necessary.
  • - Work closely with Sales Representatives to ensure effective communication between retailers and Kiva, confirming payments and other relevant details.
  • - Participate in weekly 1:1 meetings with the Collections Manager to review and discuss AR aging reports.
  • - Set up and manage payment plans for retailers experiencing difficulty settling their balance.
  • - Follow up on Slack whenever tagged in a specific case to ensure prompt resolution.

Requirements

  • - Excellent communication skills, both verbal and written.
  • - Strong attention to detail and problem-solving skills.
  • - Ability to manage multiple tasks and prioritize effectively.
  • - Previous experience in accounts receivable or a similar role is preferred.
  • - Comfortable using financial systems and software (e.g., ENCOMPASS, Payment Profile Dashboard).
  • - Ability to work independently and in a team environment.
  • - Proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace.
Benefits
  • - Fully remote position
  • - Salary increase opportunities based on performance
  • - Opportunities for professional growth; working with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
accounts receivableproblem-solvingattention to detailpayment planscredit applicationsdiscrepancy resolution
Soft Skills
communication skillstime managementprioritizationindependenceteam collaboration