Patient Recruitment Specialist

Headlands Research

Patient Recruitment Specialist for remote patient outreach and recruitment for clinical trials with a focus on customer interaction and eligibility assessment.

Posted 4/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Make 60+ outbound calls a day, responding to patients that are interested in participating in a clinical trial; assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria
Answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria
Pass qualified patients onto the Sr. Patient Recruitment Specialist for more detailed medical pre-screening
Develop and maintain working knowledge of assigned medical indications
Review patient database, vendor portals and other electronic platforms as required to identify potential study patients and initiate contact
Ensure accurate collection and entry of patient information into the relevant databases while on the phone
Ensure courteous and efficient service is provided to all callers
Support other members of your team as well as cross-functional team members
Attend and contribute to department meetings
Performing other administrative tasks, as required.

Requirements

What you’ll need

Bachelor’s degree, Associate’s degree or equivalent preferred
Prior experience delivering excellent customer service is required; call center experience a plus
Medical terminology knowledge a plus
Bilingual (Spanish/English) a plus
Prior inside sales experience a plus
Experience with Salesforce a plus
Passion for communicating to people
Possess exceptional organizational skills and attention to details
Display excellent verbal and written communication skills
Able to quickly adapt to changes in responsibilities, workloads and priorities
Be a fast learner with capacity to retain and differentiate key enrollment criteria across clinical trials
Demonstrate a focus on process improvement and be capable of articulating ideas for improving efficiency and maximizing results
Possess well-developed interpersonal skills and an ability to work well independently, as well as with co-workers, peers, supervisor and external customers
Able to maintain confidentiality with HIPAA guidelines, patient information and other sensitive information
Demonstrate professionalism, sense of urgency and self-motivation to achieve required metrics

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs Account Headlands Research Website LinkedIn All Job Openings 201 - 500 employees Founded 2018 ⚕️ Healthcare Insurance 💊 Pharmaceuticals 🔬 Science 💰 $2.9M Venture Round on 2022-05 Healthcare Insurance
Pharmaceuticals
Science Headlands Research is a multinational integrated clinical trial site organization that focuses on large-volume recruitment and retention of diverse, inclusive populations through extensive site databases and physician partnerships. With over 5,000 clinical trials successfully completed and a dedicated team of clinical research professionals, Headlands Research is committed to advancing innovative medical therapies to improve lives in various therapeutic areas, including CNS, mental health, and vaccines. Patient Recruitment Specialist 🔥 33 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎯 Recruiter 🗣️🇪🇸 Spanish Required Apply Now Find Hiring Managers Customize resume for this job ☆ Save ☑️ Mark as applied ❌ Hide Report problem 📋 Description
Make 60+ outbound calls a day, responding to patients that are interested in participating in a clinical trial; assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria
Answer incoming calls from potential study patients and assess preliminary subject eligibility against protocol specific inclusion and exclusion criteria
Pass qualified patients onto the Sr. Patient Recruitment Specialist for more detailed medical pre-screening
Develop and maintain working knowledge of assigned medical indications
Review patient database, vendor portals and other electronic platforms as required to identify potential study patients and initiate contact
Ensure accurate collection and entry of patient information into the relevant databases while on the phone
Ensure courteous and efficient service is provided to all callers
Support other members of your team as well as cross-functional team members
Attend and contribute to department meetings
Performing other administrative tasks, as required. 🎯 Requirements
Bachelor’s degree, Associate’s degree or equivalent preferred
Prior experience delivering excellent customer service is required; call center experience a plus
Medical terminology knowledge a plus
Bilingual (Spanish/English) a plus
Prior inside sales experience a plus
Experience with Salesforce a plus
Passion for communicating to people
Possess exceptional organizational skills and attention to details
Display excellent verbal and written communication skills
Able to quickly adapt to changes in responsibilities, workloads and priorities
Be a fast learner with capacity to retain and differentiate key enrollment criteria across clinical trials
Demonstrate a focus on process improvement and be capable of articulating ideas for improving efficiency and maximizing results
Possess well-developed interpersonal skills and an ability to work well independently, as well as with co-workers, peers, supervisor and external customers
Able to maintain confidentiality with HIPAA guidelines, patient information and other sensitive information
Demonstrate professionalism, sense of urgency and self-motivation to achieve required metrics Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Recruitment & Human Resources Officer 🔥 10 hours ago FRDA, LLC 51 - 200 Website LinkedIn All Job Openings FRDA seeking a Recruitment and Human Resources Officer to support strategic recruitment efforts for US government clients. Managing entire recruiting lifecycle while ensuring compliance with regulations. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎯 Recruiter Talent Acquisition Sourcer 🔥 20 hours ago Cotiviti 5001 - 10000 ⚕️ Healthcare Insurance 💳 Fintech 🤖 Artificial Intelligence Website LinkedIn All Job Openings Talent Acquisition Sourcer attracting top talent to support Cotiviti's hiring needs. Collaborating closely with Recruiters to build diverse candidate pipelines. 🇺🇸 United States – Remote 💵 $62k - $80k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎯 Recruiter 🦅 H1B Visa Sponsor Veteran Recruitment 🕒 Yesterday Fortifi Food Processing Solutions 1001 - 5000 🤝 B2B 🔧 Hardware Website LinkedIn All Job Openings Join Fortifi Food Processing Solutions, specializing in automated systems, for military veterans and their spouses. Contribute and grow in a full-time role with a strong team & stability. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎯 Recruiter Talent Acquisition Manager 🕒 2 days ago Acosta 10,000+ employees 🤝 B2B 🛍️ eCommerce 🛒 Retail Website LinkedIn All Job Openings Recruiting Manager implementing and managing recruitment strategies for staffing needs. Collaborating with management to improve staffing processes and resolve escalations while managing compliance. 🇺🇸 United States – Remote 💵 $67.6k - $96.6k / year 💰 Venture Round on 2003-01 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🎯 Recruiter 🦅 H1B Visa Sponsor Senior Healthcare Consulting Recruiter 🕒 2 days ago Impact Advisors 501 - 1000 🤝 B2B 🏢 Enterprise 🤖 Artificial Intelligence Website LinkedIn All Job Openings Senior Recruiter leading full-cycle recruiting for consulting roles in healthcare at Impact Advisors. Aligning strategies with revenue goals and nurturing candidate experiences. 🇺🇸 United States – Remote ⏰ Full Time 🟠 Senior 🎯 Recruiter 🦅 H1B Visa Sponsor View More Recruiter Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

customer servicemedical terminologyinside salesdata entrypatient eligibility assessmentprocess improvementattention to detailcommunication skillsbilingual

Soft Skills

organizational skillsverbal communicationwritten communicationinterpersonal skillsadaptabilityself-motivationprofessionalismsense of urgencyteam support

Certifications

Bachelor’s degreeAssociate’s degree