Create and maintain new Standard Operating Procedures (SOPs), Work Instructions, and other guidance at the network and site levels in compliance with ICH-GCP and federal, state, and local regulations (United States and Canada) as applicable
Review and edit existing SOPs, work instructions, and other guidance at the network and site levels for compliance with applicable regulations (local to both the United States and Canada) and conformity to network SOPs
Support the development and delivery of network and site-level training events, as requested, in various formats
Conduct consistent internal study review activities to ensure compliance with ICH-GCP and applicable regulations (local to both the United States and Canada)
Prepare and deliver an official report detailing internal study review activities performed, categorize any findings based on level of risk, and propose actions to correct any issues or noncompliance
Work with the aligned operations team to remediate any issues or noncompliance identified at the site and implement preventive action as appropriate
Participate in other requested quality investigations
Assist site operations team to develop, implement, and track Corrective and Preventive Action plans (CAPAs) within the assigned region
Routinely assess and report to operations on the risks impacting each site in the assigned region
Conduct and report on the quality reviews of external sites as part of the Mergers & Acquisitions (M&A) due diligence process
Participate in the integration of newly acquired sites into the network according to the integration playbook
Share best practices to maintain a constant state of site inspection readiness
Attend external audits and provide updates to internal leadership
Track and assist in the required training of Headlands employees in the assigned region
Support the development and delivery of training materials for site employees (CRIO, applicable network systems, etc.)
Help site directors assess employee performance to quality standards, particularly in the 90-day probationary period after hire
Participate in continuing education opportunities to stay up to date on relevant quality initiatives, regulatory guidance, and industry best practices
Travel required up to 30%, domestically and/or internationally
Requirements
5+ years of experience in the clinical research industry required
Certification by a professional clinical research organization preferred
Bachelor’s degree or equivalent required
Excellent knowledge of current federal and local regulations on clinical research and GCP
Demonstrates skills highly adaptable from another cGXP work environments
Comfortable traveling up to 30% of the time, domestically or internationally (Canada)
Extreme attention to detail
Ability to communicate and work effectively with a diverse team of professionals
Strong communication and organizational skills
Comfortable taking direction from supervisor or working with autonomy.
Proficient computer skills and use of MS Office
Ability to build rapport with employees and external clients.
Benefits
Health insurance
Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Standard Operating Procedures (SOPs)Work InstructionsCorrective and Preventive Action (CAPA)internal study reviewquality reviewsrisk assessmentclinical researchGCP compliancetraining developmentquality investigations
Soft skills
attention to detailcommunication skillsorganizational skillsteam collaborationautonomyrapport buildingadaptabilityproblem-solvingleadershiptraining delivery