Manager, Inside Sales – Multifamily

HD Supply

Manager, Inside Sales responsible for overseeing inside sales team operations. Building long-term customer relationships and ensuring high-level customer service in a B2B environment.

Posted 5/20/2026full-timeNew Braunfels • Texas • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Overseeing the day-to-day operations of an inside sales team
Maintain profitability through report analysis and trend identification
Ensure customer queries are addressed and resolved promptly
Support inside sales initiatives and monitor sales plans
Provide training in sales techniques and computer systems
Follow-up with customers to ensure satisfaction and issue resolution

Requirements

What you’ll need

Proven experience managing Inside Sales teams
Broad understanding of Inside Sales operations in B2B environments
Skilled in leveraging CRM systems and data analytics
Experience implementing outreach strategies for long-term relationships
Familiarity with diverse customer segments and buying behaviors
Excellent communication, negotiation, and relationship-building skills
Typically requires BS/BA in a related discipline
Generally 7+ years of experience in a related field

Benefits

Comp & perks

High level customer service
Prompt and efficient service to customers
Coaching and development for sales acumen enhancement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

data analyticssales techniquesCRM systemsoutreach strategiesreport analysistrend identification

Soft Skills

communicationnegotiationrelationship-buildingcustomer satisfaction

Certifications

BSBA