Program Capacity Administrator

HCV Underwriting Managers

Provide administrative support for capacity initiatives and collaborate with teams at Mission Underwriters. Responsible for managing carrier relationships and supporting program capacity activities.

Posted 5/19/2026full-time🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Guidewire

About the role

Key responsibilities & impact

Provide administrative support for program capacity initiatives, including tracking activities, maintaining records, and assisting with capacity-related projects.
Support carrier and reinsurance relationships, including coordinating communications, meetings, and follow-up activities.
Assist with onboarding and setup activities for new carrier and reinsurance relationships.
Support the identification and tracking of carrier and reinsurance opportunities.
Prepare carrier and reinsurer reports, submissions, and audit-support documentation.
Coordinate carrier and reinsurer visits, meetings, and related materials.
Organize conference and event logistics, schedules, and attendee communications.
Support capacity-related initiatives by coordinating tasks, maintaining documentation, and assisting with implementation activities.
Coordinate with growth and strategy team to gather information, support capacity-related projects, and assist with implementation of approved processes.
Conduct research and compile information on market conditions, carrier activity, and industry trends.
Maintain communications and supporting documentation related to regulatory agencies and industry associations.
Coordinate with internal teams to support communication and distribution of program-related materials.
Maintain and update processes, procedures, and tracking tools to support efficient program administration.

Requirements

What you’ll need

Bachelor's degree in business, finance, or a related field.
3+ years of experience in administrative support, program coordination, capacity planning support, business development support, or a related field.
Ability to travel up to 30% of the year.
Experience in the commercial insurance industry and regulatory environment.
Working knowledge of Monday.com.
Familiarity with policy administration systems like Guidewire, Duckcreek, etc.
Strong organizational, analytical, and problem-solving skills.
Strong written and verbal communication skills, with the ability to work effectively across teams.
Ability to manage multiple priorities, maintain accurate records, and meet deadlines with minimal supervision.
Working knowledge of insurance-related regulatory and compliance requirements.
Ability to research, compile, and organize information related to market activity and industry trends.
Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, and Visio.

Benefits

Comp & perks

Remote First Work Environment (US Based)
Medical, Dental, Vision
401K, 401K Match
Life and Disability Benefits
Unaccrued Paid Time Off
11 Paid Holidays
Employee Discounts
Employee Assistance Program
Educational Assistance Program
Employee Referral Program
Paid Parental Leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

administrative supportprogram coordinationcapacity planningbusiness development supportresearch and analysisreport preparationdocumentation maintenanceevent logisticspolicy administration systemsregulatory compliance

Soft Skills

organizational skillsanalytical skillsproblem-solving skillswritten communicationverbal communicationteam collaborationtime managementmulti-taskingattention to detailindependent work