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Float Medical Secretary
HCA Healthcare UKMedical Secretary providing secretarial support to oncology Consultants across London outpatient locations. Handling clinical correspondence and managing patient journeys in a collaborative healthcare environment.
About the role
Key responsibilities & impact- Provide full secretarial support to Consultants, including accurate audio typing and professional handling of all clinical and non‑clinical correspondence
- Manage Consultant diaries, clinics and patient appointments, ensuring results, letters, investigations and records are prepared in advance
- Coordinate patient pathways, including admissions, investigations and test results, escalating urgent or abnormal findings promptly
- Act as the main point of contact for patients, handling enquiries with empathy, professionalism and discretion, including difficult situations
- Support the financial administration of the practice, ensuring insurance details, self‑pay information and billing requirements are accurately recorded and communicated
Requirements
What you’ll need- Previous experience in private healthcare within a medical secretarial or equivalent administrative role
- A working knowledge of medical terminology and strong attention to detail
- Excellent organisational skills, with the ability to prioritise and work independently within guidelines
- Strong, accurate typing skills and confidence using Microsoft Office systems
- Clear, professional communication skills with a calm and empathetic approach
Benefits
Comp & perks- 25 days holiday each year plus bank holidays, increasing with service, with the option to buy or sell leave
- Private Healthcare Insurance for treatment at our leading hospitals
- Private pension contribution which increases with length of service
- Season Ticket Loan and Cycle to Work scheme
- Group Life Assurance from day one
- Critical illness cover
- Enhanced Maternity and Paternity pay
- Corporate staff discount across our facilities, including maternity packages at The Portland
- A wide range of flexible health, protection and lifestyle benefits
- Discounts with over 800 major retailers
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
audio typingmedical terminologyfinancial administrationbilling requirementspatient pathwaysdiary managementclinical correspondenceinvestigationstyping skills
Soft Skills
empathyprofessionalismdiscretionorganisational skillsattention to detailcommunication skillscalm approachindependenceprioritisation