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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in operational management of suppliers and vendor relationships, with a strong focus on EOR and AOR service delivery. Proven ability to navigate U.S. and Canada worker classification laws while managing contingent workforce operations across multiple clients and sectors.
Highest-signal resume keywords
Operational ManagementEOR/AOR Service DeliveryContingent Workforce OperationsU.S. and Canada Worker Classification LawsTeam Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Contract GovernanceIssue ResolutionService Delivery Model DevelopmentRecruitment Cycle ManagementDemand Planning
Soft Skills
Relationship ManagementProblem SolvingCommunication
Industry Keywords
MSP Program ManagementC2C VendorsOnshore and Offshore TeamsMulti-Client EnvironmentsIC Compliance Guidelines
About the role
Key responsibilities & impact- Own operational management of suppliers, C2C vendors, and third-party relationships
- Facilitate supplier briefings and manage vendors through the full recruitment cycle
- Own end-to-end delivery of EOR and AOR services across MSP and CMO business units
- Develop and maintain an onshore and offshore service delivery model to support client partnerships at scale
- Deliver against contractual SLAs, maintain an appropriate demand plan, and operate across multiple clients, contracts, and sectors simultaneously
- Create delivery models for pre-identified workers and subcontracted arrangements within niche client environments
Requirements
What you’ll need- Direct, hands-on experience with U.S. and Canada worker classification laws, IC compliance guidelines, and misclassification risk
- Background in contingent workforce operations, EOR/AOR delivery, or MSP program management across multi-client environments
- Track record of building and leading high-performing onshore and offshore teams, including contract governance and issue resolution
- Bachelors or better in Business Administration or related field
Benefits
Comp & perks- PTO starting at 22 days
- 2 floating holidays and 2 volunteer days — top performers earn unlimited PTO
- Competitively priced medical, vision, and dental plans
- 401(k) with guaranteed match and fast-paced vesting schedule
- Continuous training and support through Hays Learning & Development
