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Senior Practice Innovation Engineer
Haynes Boone LondonSenior Practice Innovation Engineer at Haynes and Boone, developing legal technology solutions and collaborating with cross-functional teams on innovation projects. Leading implementation of AI and workflow automation tools.
Tech Stack
Tools & technologiesLinuxSQL
About the role
Key responsibilities & impact- Lead the technical design and buildout of legal technology pilots and production-ready solutions across practice areas, including Harvey workflows, document automation templates, low-code tools, and custom-developed workflow applications.
- Translate attorney and business requirements into practical technical designs, process maps, data requirements, and implementation plans.
- Build and maintain solutions in approved legal AI, document automation, workflow, and knowledge platforms, including Harvey, Microsoft 365/Copilot or other general-purpose AI tools (ChatGPT, Claude, etc), and other firm-approved systems.
- Partner with custom developers to design and deliver hybrid buy/build solutions, including API integrations, data flows, automation logic, user interfaces, and reporting components.
- Collaborate with product owners to prioritize use cases, define success criteria, and transition pilots into governed, supportable solutions.
- Act as the technical liaison between vendors, internal developers, IT, practice groups, and business teams.
- Provide architecture guidance and hands-on configuration and implementation for key tools and systems, with attention to security, confidentiality, scalability, and maintainability.
- Maintain technical documentation, solution inventories, implementation notes, and reusable design patterns; support knowledge transfer and training.
- Evaluate emerging legal technology and AI capabilities and identify where vendor functionality, firm-built components, or a combined approach can improve attorney workflows.
- Support continuous improvement of attorney- and client-facing workflows through testing, QA, performance tuning, adoption feedback, and process optimization.
- Provide Level 2 support for deployed solutions, including troubleshooting escalated issues, root cause analysis, and coordination with vendors or internal developers for resolution.
- Develop and maintain comprehensive technical documentation, including solution architecture diagrams, configuration guides, user manuals, and runbooks to support ongoing maintenance and future enhancements.
Requirements
What you’ll need- 5-7 years of experience in legal technology implementation, innovation engineering, workflow automation, solution architecture, or a comparable role.
- Strong understanding of legal practice workflows, attorney needs, and the business of law.
- Demonstrated experience implementing legal AI, GenAI, workflow automation, knowledge management, or document automation solutions in a professional services or legal environment.
- Hands-on experience with Harvey or comparable legal AI platforms is preferred.
- Experience developing document automation templates, structured intake logic, reusable clauses/content, and automated output generation is strongly preferred.
- Deep hands-on experience with low-code platforms such as Microsoft Power Platform, data integrations, and workflow design.
- Familiarity with vendor-provided APIs, integration patterns, and working with custom developers to extend commercial platforms.
- Knowledge of SQL Server, reporting/data structures, and Linux environments is a plus.
- Knowledge of NetDocuments, Microsoft 365/Copilot, legal conflicts systems, and ethical wall systems is a plus.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
- Remote work options
ATS Keywords
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Hard Skills & Tools
legal technology implementationworkflow automationsolution architecturedocument automationdata integrationslow-code developmentAPI integrationsSQL Serverreporting/data structuresLinux environments
Soft Skills
collaborationcommunicationproblem-solvingtechnical liaisonprocess optimizationcontinuous improvementtrainingdocumentationprioritizationroot cause analysis