Haymarket Media Group

Account Manager

• Supports the management of the day-to-day activity of the account and the growth of business
• Builds and maintains positive client relationships with a focus on achieving client tactical execution objectives
• Ensures client expectations are met on all levels of program activity
• Develops and maintains contact with clients to ensure that the agency is aware of business opportunities and/or significant changes in client’s business structure; suggests additional programs and develops presentations for existing clients and focuses on organic growth of the business
• Maintains a strong knowledge of client organizations, products, disease states; begins to make recommendations based on marketing goals and customer insights
• Oversees project management of all account projects with a high-level working knowledge of all projects to assist in issue escalation/resolution
• Possesses a working knowledge of core agency capabilities and tactics
• Create POVs, contact reports, and creative/project brief documents; contributes to internal and external meetings with insights and feedback
• Develops and delivers client-ready presentations in conjunction with team lead
• Mentors junior level staff in daily activities; builds team skill set and expertise
• Demonstrates consistency in follow-through on all product tactical materials and plans, both internally and with the client, including the daily tracking of all jobs to coordinate efficient flow of jobs throughout the agency
• Reviews and evaluates all work prior to sending to client
• Completes all associated financial management tasks including budget tracking, and reconciliation development
• Takes an active role in leadership with all members of the team to ensure the accurate information exchange and smooth flow of product work
• Assumes other duties and responsibilities not specifically outlined but which are logically and properly inherent to the position and can add value.

Program Manager

• Lead a program management team within a multi specialty center of excellence, to produce and deliver commercially supported programs
• Assist with developing pricing models for new CME products while supporting business development
• Proposals - budgeting and submissions
• Manage team workload and assignments, assist with prioritization and reassigning of tasks if needed
• Attend daily meeting with Operations Staff
• Able to provide updates to upper management on program deliverables
• Travel to FL office
• Liaison with the medical and marketing teams
• Help trouble-shoot when timelines are in jeopardy of being met with internal production
• Understand the financials as it relates to budgets and reconciliations

Account Manager

Associate Director, Program Management