Clinical Success Coordinator – Scheduling

Hawthorne Health

Clinical Success Coordinator scheduling patient and Hero visits for Hawthorne Health’s decentralized clinical trials. Monitoring logistics, compliance, vendors, and in-window visit completion.

Posted 8/21/2026full-timeRemote • 🇺🇸 United StatesJunior💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical research study management, including visit scheduling, compliance tracking, and effective communication with patients and stakeholders. Proficient in coordinating logistics and collaborating with cross-functional teams to meet scheduling goals and KPIs.

Highest-signal resume keywords

Clinical Research Study ManagementVisit SchedulingPatient InteractionLogistics CoordinationCompliance Tracking

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Good CommunicatorAdaptableOrganizedCreative ThinkerProblem SolverTime ManagementDetail OrientedDeadline Oriented

Tools & Technologies

SOPsWork Instructions

Industry Keywords

Patient ServiceCustomer ServiceCall Center ExperienceEvent CoordinationKPI Management

About the role

Key responsibilities & impact

Support more senior CSSs on complex or high-volume clinical research studies, assisting with ensuring visits are scheduled and re-scheduled within the visit window
Manage low-volume or low-to-moderate complexity clinical research studies, ensuring visits are scheduled and re-scheduled within the visit window
Monitor scheduled visits daily to ensure successful execution by checking equipment shipping, unconfirmed Hero visits, training gaps, and license confirmation
Track rescheduled visit details to ensure rescheduling does not lead to non-compliance
Review upcoming unscheduled visits for Hero availability gaps and escalate to the Stakeholder Engagement team
Follow established SOPs and Work Instructions related to Visit Scheduling and Participant Outreach
Interact with patients and Heroes during scheduling through visit completion
Support coordination of logistics, supplies, and third-party vendors
Meet visit scheduling goals and other KPIs
Identify and communicate roadblocks and platform inefficiencies
Collaborate with Project Managers, CLs, and Logistics teams to achieve in-window visit completion

Requirements

What you’ll need

1-2 years of work experience in Patient and/or Customer Service
Call Center/Event Coordinator or similar role experience
Good communicator
Technologically proficient
Adaptable
Organized
Creative Thinker
Problem solver
Time management
Detail and deadline oriented
Candidate must be able and willing to work PST hours 9-5pm, Monday through Friday

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hawthorne Health Website LinkedIn All Job Openings 1 - 10 employees Founded 2000 🏥 Healthcare 🎯 Recruiter Healthcare
Recruitment Hawthorne Health is a recruitment agency specializing in sourcing healthcare professionals, particularly in nursing and allied health. The company provides healthcare employment solutions, serving both clients and candidates with a commitment to quality, integrity, and affordability. Operating with a team of experienced health recruitment specialists, Hawthorne Health offers personalized services and flexible staffing solutions tailored to meet HR needs. They recruit talent from Australia and internationally, ensuring a high level of service for those seeking work and those requiring healthcare staffing. Clinical Success Coordinator – Scheduling Job not on LinkedIn 🔥 0 minutes ago 🇺🇸 United States – Remote 💵 $24 - $26 / hour ⏰ Full Time 🟢 Junior ✨ Clinical Coordinator 🚫👨‍🎓 No degree required 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Support more senior CSSs on complex or high-volume clinical research studies, assisting with ensuring visits are scheduled and re-scheduled within the visit window
Manage low-volume or low-to-moderate complexity clinical research studies, ensuring visits are scheduled and re-scheduled within the visit window
Monitor scheduled visits daily to ensure successful execution by checking equipment shipping, unconfirmed Hero visits, training gaps, and license confirmation
Track rescheduled visit details to ensure rescheduling does not lead to non-compliance
Review upcoming unscheduled visits for Hero availability gaps and escalate to the Stakeholder Engagement team
Follow established SOPs and Work Instructions related to Visit Scheduling and Participant Outreach
Interact with patients and Heroes during scheduling through visit completion
Support coordination of logistics, supplies, and third-party vendors
Meet visit scheduling goals and other KPIs
Identify and communicate roadblocks and platform inefficiencies
Collaborate with Project Managers, CLs, and Logistics teams to achieve in-window visit completion 🎯 Requirements
1-2 years of work experience in Patient and/or Customer Service
Call Center/Event Coordinator or similar role experience
Good communicator
Technologically proficient
Adaptable
Organized
Creative Thinker
Problem solver
Time management
Detail and deadline oriented
Candidate must be able and willing to work PST hours 9-5pm, Monday through Friday Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Clinical Product Coordinator – Associate 🔥 4 hours ago FUJIFILM Corporation 10,000+ employees 🏭 Manufacturing 🏥 Healthcare Website LinkedIn All Job Openings Clinical product coordinator supporting Fujifilm endoscopy training, events, and equipment across Chicagoland. Providing customer education, troubleshooting, maintenance, and regional field support. 🇺🇸 United States – Remote 💵 $60.5k - $79.9k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Clinical Coordinator 🚫👨‍🎓 No degree required Clinical Coordinator 🔥 19 hours ago Tiny Health 11 - 50 🏥 Healthcare 🛍️ eCommerce 👥 B2C Website LinkedIn All Job Openings Clinical Coordinator supporting Tiny Health’s microbiome-based testing and personalized health research. Coordinating clinical studies, regulatory documentation, samples, participants, data, and external partners. 🇺🇸 United States – Remote 💰 $8.5M Series A - Tiny Health on 2024-03 ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Clinical Coordinator Clinical Quality Coordinator 🕒 4 days ago WVU Medicine 10,000+ employees 🏥 Healthcare ⚕️ Healthcare Insurance Website LinkedIn All Job Openings Clinical quality coordinator collecting and analyzing NDNQI data for West Virginia University Health System. Improving hospital processes through chart review, database management, and clinical quality reporting. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior ✨ Clinical Coordinator Clinical Provisioning Coordinator 🕒 August 13 Access TeleCare 201 - 500 ⚕️ Healthcare Insurance 📡 Telecommunications 🏥 Healthcare Website LinkedIn All Job Openings Clinical Provisioning Coordinator scheduling physicians for Access TeleCare, a national telemedicine technology and solutions provider. Managing coverage, availability, and real-time schedule changes across healthcare facilities. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Clinical Coordinator 🚫👨‍🎓 No degree required Clinical Coordinator 🕒 August 11 Rasmussen University 1001 - 5000 📚 Education Website LinkedIn All Job Openings Clinical Coordinator securing and evaluating nursing clinical sites for Rasmussen University’s Illinois and Minnesota markets. Supporting student placements, clinical agreements, documentation, and learning-outcome data collection. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level ✨ Clinical Coordinator 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs