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Director, Clinical Trial Site Operations
Hawthorne Health. Oversee day-to-day operations of all Hawthorne Health trial sites, including decentralized and hybrid models.
Tech Stack
Tools & technologiesGoogle Cloud Platform
About the role
Key responsibilities & impact- Oversee day-to-day operations of all Hawthorne Health trial sites, including decentralized and hybrid models.
- Translate study scopes into operational strategies, including Manuals of Operations and project governance documents.
- Ensure efficient trial start-up, recruitment, conduct, monitoring, and close-out activities.
- Develop and standardize operational policies, SOPs, and performance metrics to optimize quality and consistency across sites.
- Ensure adherence to ICH/GCP guidelines, FDA regulations, company SOPs, and sponsor-specific requirements.
- Oversee regulatory submissions, IRB/IEC approvals, and site compliance documentation.
- Monitor site performance metrics, conduct audits, and implement CAPAs to uphold quality standards.
- Safeguard patient confidentiality and maintain compliance with HIPAA/PHI regulations.
- Lead, mentor, and develop site managers, coordinators, HEROs, and cross-functional operational staff.
- Build training frameworks for project-level and site-level execution to ensure consistency and readiness.
- Foster a culture of collaboration, accountability, and continuous improvement.
Requirements
What you’ll need- Bachelor’s degree in life sciences, healthcare, or related field (advanced degree preferred).
- 8–10+ years of progressive clinical research experience, with a strong background in site operations and management.
- Proven track record of leading high-performing teams and driving operational success in clinical trial environments.
- In-depth knowledge of GCP, ICH, FDA regulations, and decentralized/hybrid trial models.
- Excellent leadership, communication, and organizational skills with ability to manage complex, cross-functional initiatives.
- Proficiency in CTMS, EDC, and other clinical trial management technologies.
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
Benefits
Comp & perks- Remote work options
- Up to 30% travel
- Tools and resources for team collaboration
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical researchsite operations managementoperational strategiesperformance metricsregulatory submissionsauditsCAPAsdata-driven decision makingSOP developmenttrial start-up
Soft Skills
leadershipcommunicationorganizational skillsmentoringcollaborationaccountabilitycontinuous improvementproblem-solvingteam managementtraining development