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Hawthorne Health

Director, Clinical Trial Site Operations

Hawthorne Health

. Oversee day-to-day operations of all Hawthorne Health trial sites, including decentralized and hybrid models.

Posted 5/9/2026full-timeRemote • 🇺🇸 United StatesLead💰 $145,000 - $165,000 per yearWebsite

Tech Stack

Tools & technologies
Google Cloud Platform

About the role

Key responsibilities & impact
  • Oversee day-to-day operations of all Hawthorne Health trial sites, including decentralized and hybrid models.
  • Translate study scopes into operational strategies, including Manuals of Operations and project governance documents.
  • Ensure efficient trial start-up, recruitment, conduct, monitoring, and close-out activities.
  • Develop and standardize operational policies, SOPs, and performance metrics to optimize quality and consistency across sites.
  • Ensure adherence to ICH/GCP guidelines, FDA regulations, company SOPs, and sponsor-specific requirements.
  • Oversee regulatory submissions, IRB/IEC approvals, and site compliance documentation.
  • Monitor site performance metrics, conduct audits, and implement CAPAs to uphold quality standards.
  • Safeguard patient confidentiality and maintain compliance with HIPAA/PHI regulations.
  • Lead, mentor, and develop site managers, coordinators, HEROs, and cross-functional operational staff.
  • Build training frameworks for project-level and site-level execution to ensure consistency and readiness.
  • Foster a culture of collaboration, accountability, and continuous improvement.

Requirements

What you’ll need
  • Bachelor’s degree in life sciences, healthcare, or related field (advanced degree preferred).
  • 8–10+ years of progressive clinical research experience, with a strong background in site operations and management.
  • Proven track record of leading high-performing teams and driving operational success in clinical trial environments.
  • In-depth knowledge of GCP, ICH, FDA regulations, and decentralized/hybrid trial models.
  • Excellent leadership, communication, and organizational skills with ability to manage complex, cross-functional initiatives.
  • Proficiency in CTMS, EDC, and other clinical trial management technologies.
  • Strong analytical and problem-solving skills, with the ability to make data-driven decisions.

Benefits

Comp & perks
  • Remote work options
  • Up to 30% travel
  • Tools and resources for team collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical researchsite operations managementoperational strategiesperformance metricsregulatory submissionsauditsCAPAsdata-driven decision makingSOP developmenttrial start-up
Soft Skills
leadershipcommunicationorganizational skillsmentoringcollaborationaccountabilitycontinuous improvementproblem-solvingteam managementtraining development