Lead biomechanics focused customer support initiatives involving our pre-existing and novel biomechanics tooling suite, including but not limited to our biomechanics algorithms, data visualization tools, and API.
Bridge communication between biomechanics development and data operations teams to support biomechanics data processing, model validation, and data QA initiatives.
Oversee biomechanics product and tooling QA, validating model iterations, visualization tools, and data outputs to ensure scientific accuracy and consistency.
Assist with research projects related to novel biomechanical data concepts, improving overall data accuracy/reliability, and helping to establish further use cases and ROI of KinaTrax products.
Assist with strategic planning initiatives related to the entry of biomechanics data solutions for new sports initiatives.
Partner with engineers and researchers to refine biomechanics systems, enhancing data pipelines, model performance, and workflow efficiency across teams.
Maintain a high level of understanding of industry trends both within the applied and research biomechanics space to ensure KinaTrax stays up to date with industry trends.
Assist with other non-biomechanics related product development tasks.

Requirements

Graduate degree in Biomechanics, Human Movement Science, Kinesiology, or related field.
Proficient in applied biomechanics, including a high-level understanding of how markerless biomechanics data are applied for player development, injury risk, and scouting decisions.
Proficient with all aspects of motion capture technology, including camera setup, calibration, and third-party integration devices (i.e. force plates).
Experience in programming languages (preferably Visual3D, Python, C++, MySQL, and/or R).
Experience in customer-facing roles within the biomechanics industry, including product explanation, troubleshooting, and workflow guidance.
Ability to translate customer needs into product feedback, collaborating with engineering and product teams to improve biomechanical solutions.
Familiarity with machine learning workflows, including data preprocessing, training, validation, and deployment of models.
Familiarity working with large-scale datasets by leveraging APIs for data extraction, integration, and analysis.
Excellent communication skills for internal collaboration and client-facing technical discussions.
Passion for sports and the use of athlete performance metrics.

Benefits

Remote-based position
Some travel to company locations and client sites may be needed

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

applied biomechanicsmotion capture technologyVisual3DPythonC++MySQLRmachine learning workflowsdata preprocessingdata analysis

Soft Skills

communication skillscustomer supportcollaborationtroubleshootingworkflow guidanceproduct feedbackstrategic planningresearch assistanceteamworkproblem-solving

Certifications

graduate degree in Biomechanicsgraduate degree in Human Movement Sciencegraduate degree in Kinesiology