HavocAI

Support Software Engineer – Robotic Systems

HavocAI

full-time

Posted on:

Location Type: Hybrid

Location: Boston • Massachusetts • 🇺🇸 United States

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Salary

💰 $80,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

DNSDockerLinuxTCP/IP

About the role

  • Provide Tier 1–2 support for remote maritime autonomy deployments, including troubleshooting issues with onboard systems (ROS, networking, system processes, payloads, etc.).
  • Monitor live missions and logs, and respond to anomalous behavior during operations—occasionally during off-hours or weekends due to global mission schedules.
  • Communicate clearly with internal teams and field operators to collect diagnostic data and recommend resolutions.
  • Work with tools such as Linux terminal, Balena, ROS, and Docker to diagnose and resolve system-level issues.
  • Assist with preparing software images, provisioning hardware, and configuring telemetry and communication channels.
  • Contribute to improving internal tools, automation, and documentation for faster turnaround and smoother deployments.

Requirements

  • Bachelor's degree in Robotics, Computer Science, or a related engineering discipline.
  • Strong foundational knowledge of Linux systems and terminal-based workflows.
  • Familiarity with ROS (preferably ROS2) and basic C++ programming skills.
  • Understanding of networking fundamentals (TCP/IP, DNS, routing, VPNs).
  • Experience using tools such as Balena, SSH, and Docker.
  • Excellent written and verbal communication skills.
  • Must be a U.S. Citizen and eligible to obtain a Secret Clearance.
Benefits
  • 100% Employer paid Health, Dental and Vision Insurance for you and your families
  • Ability to participate in the companies 401k program
  • Unlimited PTO policy with an enforced 2 week minimum
  • Equity Package
  • Work / Home Office Stipend
  • Global Entry Re-Imbursement
  • 16 Week Paid Parental Leave
  • Monthly Health and Wellness Stipend

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Linux systemsROSC++networking fundamentalsTCP/IPDNSroutingVPNstroubleshootingautomation
Soft skills
communicationdiagnostic data collectionproblem-solvingteam collaborationdocumentation
Certifications
Bachelor's degree in RoboticsBachelor's degree in Computer ScienceSecret Clearance eligibility
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