Provide Tier 1–2 support for remote maritime autonomy deployments, including troubleshooting issues with onboard systems (ROS, networking, system processes, payloads, etc.).
Monitor live missions and logs, and respond to anomalous behavior during operations—occasionally during off-hours or weekends due to global mission schedules.
Communicate clearly with internal teams and field operators to collect diagnostic data and recommend resolutions.
Work with tools such as Linux terminal, Balena, ROS, and Docker to diagnose and resolve system-level issues.
Assist with preparing software images, provisioning hardware, and configuring telemetry and communication channels.
Contribute to improving internal tools, automation, and documentation for faster turnaround and smoother deployments.
Requirements
Bachelor's degree in Robotics, Computer Science, or a related engineering discipline.
Strong foundational knowledge of Linux systems and terminal-based workflows.
Familiarity with ROS (preferably ROS2) and basic C++ programming skills.
Understanding of networking fundamentals (TCP/IP, DNS, routing, VPNs).
Experience using tools such as Balena, SSH, and Docker.
Excellent written and verbal communication skills.
Must be a U.S. Citizen and eligible to obtain a Secret Clearance.
Benefits
100% Employer paid Health, Dental and Vision Insurance for you and your families
Ability to participate in the companies 401k program
Unlimited PTO policy with an enforced 2 week minimum
Equity Package
Work / Home Office Stipend
Global Entry Re-Imbursement
16 Week Paid Parental Leave
Monthly Health and Wellness Stipend
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Linux systemsROSC++networking fundamentalsTCP/IPDNSroutingVPNstroubleshootingautomation
Soft skills
communicationdiagnostic data collectionproblem-solvingteam collaborationdocumentation
Certifications
Bachelor's degree in RoboticsBachelor's degree in Computer ScienceSecret Clearance eligibility