Community Manager
Havenpark Communities
full-time
Posted on:
Location Type: Office
Location: Chaska • Minnesota • 🇺🇸 United States
Visit company websiteSalary
💰 $52,500 - $66,000 per year
Job Level
Mid-LevelSenior
About the role
- Maintain a best-in-class, customer-centric culture and deliver an exceptional employee experience
- Manage net operating income (NOI), occupancy, collections, and home sales to achieve operational excellence
- Lead team management and leadership duties (~30%): cultivate employee satisfaction, execute SOPs, align company priorities
- Resident relations and retention (~25%): address resident issues, execute resident touch points, maintain resident ledgers and monthly billing, ensure timely work order completion
- Sales and leasing (~25%): lead community marketing, maintain sales pipeline and occupancy goals, oversee sale of on-site homes
- NOI management (~10%): track and maintain positive NOI and control expenses via vendor and supplier oversight
- Collections (~5%): ensure rent is billed accurately, collected on-time, and complete legal notices in compliance with state and Fair Housing Standards
- Curb appeal (~5%): ensure equipment and amenities meet safety regulations, maintain homesites and common areas, manage capital projects on time and on budget
- Communicate regularly with maintenance, sales/leasing, field leadership, and home office staff; occasional annual or semi-annual travel may be required
Requirements
- You have a high school diploma or GED. Associate degree preferred but not required
- 3+ years’ of experience in multi-family home property management
- Manufactured home experience is a plus
- Strong organizational skills and attention to detail
- Ability to think critically and solve problems
- Excellent written and verbal communication skills
- Ability to pass a criminal background check
- Valid driver’s license and a good driving record
- Ability to spend long hours sitting, walk within the community, and lift materials and supplies
- Knowledge of federal and state laws and Fair Housing Standards
- Experience managing net operating income (NOI), occupancy, collections, and home sales
Benefits
- competitive salary
- comprehensive health benefits
- generous PTO
- paid holidays
- a 401(k) with a 6% company match
- infinite opportunities to learn, develop and sharpen their skills
- $4,500 quarterly bonus potential
- $1,000 quarterly community certification potential
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
net operating income (NOI) managementoccupancy managementcollections managementhome salesresident relationssales pipeline managementSOP executioncapital project managementbilling accuracylegal compliance
Soft skills
organizational skillsattention to detailcritical thinkingproblem-solvingwritten communicationverbal communicationemployee satisfaction cultivationteam leadershipcustomer-centric approachinterpersonal skills
Certifications
high school diplomaGEDvalid driver’s license