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Regional Director of Operations
HAUSRegional Director of Operations managing operational leadership for 8-10 Gravity Haus properties. Driving revenue growth and enhancing guest experience through strategic oversight and team collaboration.
About the role
Key responsibilities & impact- Provide strategic direction and operational oversight for a portfolio of 8-10 properties
- Conduct regular property visits and audits to ensure service excellence
- Monitor KPIs and partner with GMs to develop operational strategies
- Oversee P&L performance and collaborate on revenue strategies
- Manage and mentor a team of General Managers for talent development
- Serve as liaison between property leadership and corporate stakeholders
- Stay updated on industry trends to inform strategy
Requirements
What you’ll need- 7+ years of progressive hospitality leadership experience
- At least 3 years as a General Manager of a full-service hotel
- Demonstrated track record of driving operational and financial results
- Experience overseeing multiple properties across a wide geographic footprint
- Strong business acumen with experience managing P&L and budgeting
- Exceptional leadership, communication, and relationship-building skills
- Ability to travel extensively across assigned portfolio
- Experience with MEWS, Revinate, Toast, Craftable preferred
Benefits
Comp & perks- Health insurance
- 401(k) with company match
- All-In Gravity Haus Membership including adventure perks like discounted stays, gear rentals, wellness programming, and more
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementbudgetingoperational strategyKPI monitoringtalent developmentfinancial results trackingproperty auditsservice excellence
Soft Skills
leadershipcommunicationrelationship-buildingstrategic directionoperational oversightteam managementbusiness acumen