Payments Performance Analyst

Hastings Direct

Payments Analyst at Hastings helping to optimize payment processes as they transition to Stripe. Collaborating with the Payments Manager for operational insight and performance analysis.

Posted 7/21/2026full-timeBexhill • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in payment systems and operations, with a strong focus on Stripe integration, payment performance optimization, and compliance with industry standards such as PCI DSS. Proven ability to analyze payment data and deliver actionable insights to enhance customer outcomes and operational resilience.

Highest-signal resume keywords

Hands-On Experience Using StripePayment Systems UnderstandingAnalytical SkillsPayment Risk KnowledgeStakeholder Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Payment ProcessingData AnalysisFraud PreventionTransaction MonitoringOperational ControlsPayment Performance OptimizationPayment CompliancePCI DSSBacsCard Scheme Requirements

Soft Skills

CollaborationPerformance AnalysisOperational Insight

Tools & Technologies

Stripe DashboardStripe RadarReporting Tools

Industry Keywords

Payment OperationsPayment CapabilityCustomer OutcomesPayment Expertise

About the role

Key responsibilities & impact

Play a key role in helping Hastings shape, monitor and optimise its payment capability as we continue our transition to Stripe
Provide operational insight, performance analysis and payment expertise to improve customer outcomes
Strengthen controls and support a resilient payments operation

Requirements

What you’ll need

Hands-on experience using Stripe, including Stripe Dashboard and Radar, within a payments-focused environment
Strong understanding of payment systems, gateways, card payment processing and wider payment operations
Proven analytical skills with the ability to interpret payment data, identify trends, identify risks and deliver actionable insights
Knowledge of payment risk, fraud prevention, transaction monitoring, operational controls and payment performance optimisation
Understanding of payment compliance requirements and industry standards, including PCI DSS, Bacs and card scheme requirements
Experience using reporting and data analysis tools, with strong stakeholder management skills and the ability to work collaboratively across business functions and external partners

Benefits

Comp & perks

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail
Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support
Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs
25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …