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Harvey

GTM Technology Product Owner

Harvey

GTM Technology Product Owner managing automations for customer success operations. Partnering with teams to enhance efficiency using AI-driven solutions.

Posted 6/23/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $164,000 - $246,000 per yearWebsite

About the role

Key responsibilities & impact
  • Partner with Customer Success and Support Operations to translate business objectives into technical requirements
  • Gather requirements and help design advanced automations that drive speed and efficiency
  • Leverage applications and AI agents to automate customer lifecycle best practices
  • Act as a liaison between various departments to deliver best in class user experience
  • Manage data integrity, deduplication, and system audits

Requirements

What you’ll need
  • 5-8 years of experience as a Product Owner, Business Analyst, or Systems Analyst
  • Background in consulting or a high-growth tech company is required
  • Ability to demonstrate a portfolio of AI first principles
  • Proven experience understanding the relationship between technology and users
  • Advanced Excel/Google Sheets skills and experience with BI tools
  • Exceptional ability to gather requirements from non-technical stakeholders and transform them into elegant, scalable technical solutions.

Benefits

Comp & perks
  • Comprehensive health, dental and vision coverage
  • Retirement benefits (401k match up to 4%)
  • Flexible PTO

ATS Keywords

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Hard Skills & Tools
AIautomationdata integritydeduplicationsystem auditsExcelGoogle SheetsBI toolstechnical requirementsscalable solutions
Soft Skills
communicationcollaborationrequirement gatheringuser experienceproblem-solvingstakeholder managementconsultingtranslating business objectivesliaisontransforming non-technical input