FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Tech Stack
Tools & technologiesAndroidFirewallsiOSMacOS
About the role
Key responsibilities & impact- Create a great employee experience through hands-on IT support for employees in our San Francisco office.
- Support onboarding and offboarding, including provisioning/deprovisioning accounts and setting up new hire equipment.
- Troubleshoot employee problems with applications, laptops, access, peripherals, printers, video conferencing, and networking issues.
- Assist with meeting room tech and corporate events to ensure smooth hybrid meetings and high-quality A/V experiences.
- Manage user accounts, access, and security settings across Okta, Google Workspace, Slack, and other SaaS tools.
- Maintain IT asset inventory and coordinate hardware repairs, upgrades, and procurement.
- Assist with basic security best practices and help enforce IT policies.
- Collaborate with the IT team on automation, documentation, and process improvements.
- Identify and track recurring problems and their root causes, working with system owners to solve them permanently.
Requirements
What you’ll need- Minimum 2+ years of IT support experience in a fast-paced startup or tech environment.
- Strong troubleshooting skills with macOS, Windows, and mobile devices (iOS/Android).
- Experience with Google Workspace, Okta (SSO/MFA), Slack, and other SaaS tools.
- A strong customer service mindset—friendly, patient, and proactive—with a relentless focus on quality of experience.
- Familiarity with basic networking concepts (Wi-Fi, VPNs, firewalls, IP troubleshooting).
- Strong communication and stakeholder management skills, especially with non-technical teams.
- Ability to thrive in a fast-paced, high-growth, and global environment.
Benefits
Comp & perks- 25 days annual leave
- Private healthcare
- Pension scheme
- Flexible working hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingmacOSWindowsiOSAndroidnetworking conceptsWi-FiVPNsfirewallsIP troubleshooting
Soft Skills
customer service mindsetfriendlypatientproactivequality of experiencecommunication skillsstakeholder managementcollaborationproblem-solvingprocess improvement