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About the role
Key responsibilities & impact- Support the CSO’s engagement with the judiciary, bar associations, legal educators, and policymakers on AI in legal practice.
- Prepare briefing materials, talking points, and strategic communications for high-stakes external meetings and appearances.
- Help manage and deepen relationships with senior legal leaders at key prospects, customers, and strategic partners.
- Partner with the CSO to define Harvey's go-to-market strategy for high-value enterprise verticals.
- Drive the build-out of new verticals end-to-end — from strategy and positioning to hiring vertical leads and working cross-functionally to align business transformation services with Harvey’s core offerings.
- Partner with recruiting and business leadership to define role requirements and facilitate the hiring process for vertical leads.
- Own and continuously refine the CSO's operating cadence, including staff meetings, 1:1s, exec forums, and external engagements.
- Prepare the CSO for key internal and external meetings with concise briefs, context, and recommended positions.
- Act as a thought partner and sparring partner to the CSO on strategic questions, organizational design, and complex trade-offs.
- Partner with the CSO to translate company vision into clear, actionable priorities and annual/quarterly plans.
- Drive strategic planning processes (OKRs, annual planning, offsites), ensuring inputs are well-structured and outputs are concrete and measurable.
- Develop clear frameworks, memos, and decision documents that help leaders make high-quality decisions quickly.
- Serve as connective tissue between Strategy, Product, GTM, Legal, Finance, and People — ensuring alignment on priorities, dependencies, and resourcing.
- Drive crisp, company-wide communication of strategic priorities and progress (e.g., all-hands updates, leadership readouts, board materials).
- Lead high-impact, often ambiguous, cross-functional initiatives from 0→1 — from defining the problem and success metrics to resourcing and execution.
- Identify and unblock operational bottlenecks across the CSO's remit, working directly with functional leaders to solve issues before they escalate.
- Stand up lightweight processes and dashboards that improve visibility and accountability without adding unnecessary overhead.
Requirements
What you’ll need- 7–10+ years of experience in strategy and operations or Chief of Staff roles at high-growth technology companies, or similar.
- Demonstrated experience working directly with C-level executives on strategy, planning, and cross-functional execution.
- Proven track record leading cross-functional initiatives that span product, GTM, finance, legal, and people.
- Ability to take ambiguous, complex problems and drive them to structured plans and clear outcomes.
- Exceptional written and verbal communication skills — you can write crisp, executive-ready docs and communicate clearly across technical, legal, and business audiences.
- Strong analytical and quantitative skills; comfortable using data to inform decisions, define success metrics, and track outcomes.
- Demonstrated AI fluency — you use AI tools in your day-to-day work, have a point of view on AI in legal and regulated industries, and can engage credibly on AI governance topics.
- Exceptional detail-orientation and follow-through — you catch what others miss, close every loop, and follow up until things are done.
- High bias toward ownership and action; you step in wherever needed without being asked.
- Low-ego, team-first orientation; able to influence without formal authority and build trust quickly.
- Comfort operating in fast-paced, high-change environments, with the judgment to know when to escalate and when to move.
Benefits
Comp & perks- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
strategyoperationscross-functional executionanalytical skillsquantitative skillsAI fluencydata-driven decision makingproblem-solvingproject managementstrategic planning
Soft Skills
written communicationverbal communicationdetail orientationownershipteam orientationinfluence without authoritytrust buildingadaptabilityjudgmentfollow-through