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Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Develop high-quality, engaging, and instructional videos that teach customers how to use and maximize Harvey.
- Drive the full production lifecycle—from storyboarding and scripting to screen capture, voiceover, editing, and publishing.
- Create a diverse range of video formats including product walkthroughs, workflow deep dives, short-form videos, and motion graphics explainers.
- Incorporate storytelling and clear instructional design principles to ensure concepts are approachable and memorable.
- Leverage AI-driven video creation tools to streamline production and meet fast-paced content goals.
- Maintain a consistent brand voice, tone, and visual identity across all video content.
- Regularly update videos to align with new product releases or feature updates, ensuring accuracy and relevance.
- Experiment with new formats, visuals, and techniques to enhance comprehension and accessibility.
- Ensure all videos meet high production and accessibility standards (captions, pacing, clarity).
- Work closely with Product, Legal Sales, and Marketing to ensure content accuracy and alignment across touchpoints.
- Collaborate with Go-to-Market Enablement to ensure videos are surfaced effectively to internal teams.
- Participate in review cycles with subject matter experts to validate messaging and technical details.
- Contribute to team style guides and process documentation, helping capture and codify production standards as the content library scales
Requirements
What you’ll need- 2-4 years of experience creating and producing educational or instructional video content for SaaS or technology products
- Comfortable producing in rapid release cycles, creating multiple videos each week, and adaptable when priorities shift or new content needs emerge.
- Proven ability to explain complex technical concepts through engaging, visual storytelling.
- Proficiency with tools such as Loom, Adobe Premiere, ScreenStudio, or similar platforms for video capture, editing, and collaboration.
- Experience leveraging AI-driven tools to expedite video creation and maintain high output quality.
- Strong creative and technical editing skills (voiceover, pacing, visual clarity, audio balance).
- Deep understanding of instructional design principles and how to translate them into video.
- Excellent attention to detail, organization, and ability to manage multiple video projects simultaneously in a fast-moving startup environment.
- Collaborative mindset with experience partnering cross-functionally with Product, Marketing, and Customer Support teams.
Benefits
Comp & perks- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
video productionstoryboardingscriptingscreen capturevoiceovereditinginstructional designtechnical editingvisual storytellingcontent creation
Soft Skills
attention to detailorganizationcollaborationadaptabilitycreativitycommunicationproject managementproblem-solvingtime managementcross-functional teamwork