
Senior Systems Engineer
Harvey
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $153,000 - $229,600 per year
Job Level
About the role
- Own end-to-end Microsoft 365 and Intune architecture across corporate production, dev, and demo environments, including tenant strategy, governance, and lifecycle management.
- Build, automate, and maintain multi-tenant demo and test environments with seeded data, realistic users, and scripted resets for Engineering, Product, and Sales teams.
- Standardize and streamline Intune device management: Autopilot, enrollment, configuration and compliance policies, Win32/MSIX app packaging and deployment, patching, and reporting for Windows and macOS endpoints. Manage iOS and Android MDM as needed.
- Own laptop deployment configuration, including establishing golden Windows images, standard baselines, and endpoint hardening policies in partnership with the Security team.
- Implement reusable infrastructure-as-code and automation (PowerShell, Microsoft Graph, Bicep/Terraform, CI/CD) for environment provisioning and policy enforcement.
- Collaborate with the Security team to define and enforce Entra ID policies, including conditional access, MFA, RBAC/PIM, and zero trust configurations — integrating with our Okta-centric identity ecosystem.
- Manage M365 tenant administration across multiple environments, including app registrations, Graph API scopes, licensing optimization, and Entra configuration.
- Provide Tier 3 support and root-cause analysis for Microsoft platform issues; build monitoring, alerting, and reporting to proactively identify and resolve problems before they impact employees.
- Create and maintain clear documentation, runbooks, architecture diagrams, and golden configurations; enable self-service where practical.
- Partner with Engineering and Product on validation scenarios and with Sales on accurate, compelling demo environments; track KPIs on environment readiness and Intune adoption.
Requirements
- 7+ years of experience in IT systems engineering, with deep expertise in Microsoft Intune and M365 administration at scale.
- Hands-on experience managing multi-tenant Microsoft environments, including production, dev, and demo configurations.
- Proven success building automated demo and test labs, including data seeding and environment reset workflows.
- Strong PowerShell and Microsoft Graph API skills; solid infrastructure-as-code experience (Bicep or Terraform) and CI/CD pipelines.
- Deep Intune experience: Autopilot, Win32/MSIX packaging, configuration and compliance policies, BitLocker/FileVault, patching, and endpoint analytics across both macOS and Windows.
- Experience with Entra ID (Azure AD), including conditional access, SSO, identity governance, and integration with third-party identity providers such as Okta.
- Solid understanding of security frameworks and best practices (Zero Trust, least privilege, conditional access, MFA).
- Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences including legal professionals.
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Microsoft 365IntunePowerShellMicrosoft Graph APIBicepTerraformCI/CDAutopilotWin32/MSIX packagingendpoint analytics
Soft Skills
communicationstakeholder managementroot-cause analysisdocumentationcollaboration