Employee Experience Program Manager
Harvey
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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Salary
💰 $120,900 - $181,300 per year
About the role
- Own the full lifecycle of employee experience programs — from milestone gifting and work anniversaries to company-wide recognition like Harvey Honors and the annual holiday program; you hold the concept, the program arc, and the employee narrative
- Maintain the company-wide events calendar and design and drive Harvey's community and social programming
- Orchestrate event execution across offices — directing the program, coordinating with teams in each office to bring each piece to life
- Own Harvey's swag and brand touchpoints — vendor relationships, item curation, and a gifting strategy that scales without feeling generic
- Manage all communications for EE programs — announcements, invites, and follow-ups — in a voice that drives engagement and reflects how Harvey talks
- Partner with the People Programs manager on employee survey design, eNPS analysis, and program reporting; use data to inform what you build next
- Partner with executive leadership to ensure visibility and engagement at company-wide moments
- Track EE program spend across gifting, events, and swag; manage vendor relationships with an eye on quality and cost
- Build the infrastructure for ERG formation as Harvey scales
- Build guidelines and resources that enable the team to recognize their people consistently — birthdays, work anniversaries, team wins
- Build repeatable playbooks for recurring programs
Requirements
- You've designed and owned employee experience or culture programs at a fast-scaling company — you've built programs that people actually remember, not just check-the-box ones
- You're decisive and action-oriented; you're comfortable moving before the brief is perfect
- You know when to go be incredibly personalized and when to design for scale
- You have a clear sense of what's tasteful — you can make something warm and meaningful without it tipping into performative or generic, and you have strong instincts for what fits a culture versus what will land wrong
- Your writing is clean and your instincts for internal communications are sharp
- You work well across teams you don't control — you know how to partner with EAs, Workplace, Comms, and leadership and move things forward
- Vendor management experience for swag, gifts, or event production at scale
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
employee experience programsevent executionprogram reportingeNPS analysisvendor managementgifting strategyprogram designdata analysiscommunication managementplaybook development
Soft Skills
decisiveaction-orientedpersonalizationtasteful designinternal communicationcollaborationstrong instinctsengagementcreativityorganizational skills