Senior Product Operations Manager, Localization
Harvey
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • 🇺🇸 United States
Visit company websiteSalary
💰 $178,500 - $210,000 per year
Job Level
Senior
About the role
- Establish and own the end-to-end localization platform process and ensure internationalization and localization considerations are built into every product roadmap.
- Serve as the operational owner of our translation vendor relationship, including string handoffs, quality feedback, SLAs, and delivery schedules.
- Partner with Engineering to drive i18n implementation, string management best practices, and automated localization workflows.
- Establish localization QA workflows (automated and manual), gather feedback from internal/global stakeholders, and triage issues with engineering.
- Ensure localized assets meet local regulatory, linguistic, and cultural expectations through partnership with Legal and regional SMEs.
- Develop internal tools, workflows, and automations that improve localization speed, quality, and cross-team collaboration.
Requirements
- 4–7+ years of experience in localization operations, technical program management, product operations, or related roles in software.
- Strong understanding of i18n concepts, localization engineering, file formats, TMS/CAT tools, and translation workflows.
- Ability to work closely with engineers on technical requirements, automation, pipelines, and integration issues.
- Experience implementing or managing localization tooling and internal product operations systems is a plus.
- Excellent organizational and project management skills; able to coordinate multiple teams and keep complex flows on track.
- Clear communicator who can partner effectively across Product, Engineering, Design, Legal, and external vendors.
- Proven ability to manage external localization vendors, including evaluating quality, negotiating contracts, building partnerships, and providing constructive feedback to ensure quality and timely delivery.
- Strong attention to detail, with appreciation for cultural, linguistic, and regulatory nuance—especially in high-accuracy domains.
- Experience in legal, compliance, or other regulated industries is valuable.
- Experience in high-growth/startup environments, comfortable with ambiguity, resourceful, biased toward action, and a commitment to continuous learning and scaling a function from the ground up.
Benefits
- Comprehensive health, dental and vision coverage
- Retirement benefits (401k match up to 4%)
- Flexible PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
localization operationsi18n conceptslocalization engineeringTMS toolsCAT toolstranslation workflowsautomationlocalization QA workflowsstring managementproduct operations
Soft skills
organizational skillsproject managementcommunicationattention to detailcollaborationnegotiationfeedbackresourcefulnessadaptabilitycontinuous learning