Harver

System Administrator

Harver

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

MacOS

About the role

  • Provide back-office administration in an Office365 environment using Okta for IAM, and end-user support.
  • Provide technical assistance both in-person and remotely for users on Windows and macOS workstations.
  • Assist with troubleshooting of SaaS applications, fulfilling user hardware/software needs, and taking part in a 24/7 on-call rotation for critical issues.
  • Automate user identity lifecycle management and proactively improve IT systems and processes for better efficiency and user experience.
  • Enforce security best practices across endpoints and SaaS platforms, monitor system health and performance to ensure compliance, and maintain thorough documentation.

Requirements

  • 3-5+ years of progressive experience in IT/System Administration, including user support and back-office configuration.
  • Hands-on experience with the Microsoft 365 Suite (e.g. Exchange Online, SharePoint, OneDrive) and identity and access management solutions (preferably Okta) is essential.
  • Nice to have: Experience with modern security and automation tools such as familiarity with XDR and SIEM (we use CrowdStrike Falcon and Rapid7)
  • Knowledge of Zero Trust security principles and privacy/compliance standards would also be beneficial in this role, especially if the candidate is interested in taking a role in security.
  • Relevant industry certifications (Microsoft, Okta, etc.) are also encouraged.
Benefits
  • Competitive salary
  • Pension program
  • Personal development opportunities
  • A clear path for career growth in our industry-leading organization

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
IT/System Administrationuser supportback-office configurationtroubleshootingidentity lifecycle managementsecurity best practicesautomationWindowsmacOSSaaS applications
Soft skills
technical assistanceend-user supportproblem-solvingcommunicationdocumentation
Certifications
Microsoft certificationOkta certification