Producer – Virtual Events

Harvard Business Review

Producer of virtual events for Harvard Business Publishing, assisting in executing live webinars and videoconferences for clients. Managing technical and logistical aspects of client engagements with a focus on delivering high-quality experiences.

Posted 7/20/2026contractGurugram • 🇮🇳 IndiaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing virtual live events, including setup, delivery, and troubleshooting, while maintaining proficiency in videoconferencing technologies like Webex and Zoom. Exhibits strong communication skills and a proactive approach to problem-solving in client-facing environments.

Highest-signal resume keywords

Virtual Event ManagementWebex ProficiencyZoom ProficiencyMS Office SuiteEffective Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Virtual Event SetupTechnical TroubleshootingIn-Event Poll CreationContent ManagementScheduling Management

Soft Skills

Attention to DetailProactive Problem SolvingTeam CollaborationInitiativeConfidence in Communication

Tools & Technologies

WebexZoomMS PowerPointMS WordMS ExcelMS Outlook

Industry Keywords

Client EngagementCustomer ServiceVirtual LearningEvent DeliveryCross-Cultural Communication

About the role

Key responsibilities & impact

Provide 360º assistance for all virtual live events including set up, delivery, recording, wrap-up, and reporting for selected client engagements
Provide advance and real-time support to clients, facilitators, moderators and thought leaders in producing first-class learner experiences for clients
Troubleshoot and resolve technical, scheduling, and content issues in real-time
Independently manage your personal calendar so as to avoid scheduling conflicts
Work with the team to create, code, deploy, and report on in-event polls
Anticipate and resolve technology issues during the prep of any event and inform clients, facilitators, and thought leaders of any necessary changes
Anticipate and correct issues before they occur
Should ad-hoc issues occur, confidently inform stakeholders of these while simultaneously attempting to address them
Independently maintain proficiencies on virtual platform technologies and their respective interactivity features, including HBSP’s core tech of Webex and Zoom

Requirements

What you’ll need

2-5 years of experience in a client or customer service oriented role
Bachelor’s degree desired
Experience with or ability to quickly become proficient with videoconferencing technologies such as Webex, Zoom
Proven success working in a team environment and in balancing multiple priorities
Proficiency with MS Office suite, including PowerPoint, Word, Excel, and Outlook
High level of attention to detail and a proactive approach to anticipate problems before they occur
Effective communication skills in virtual meetings and in writing
Willingness to take initiative and seek ways to improve virtual event delivery
Confidence to address all stakeholders and speak during a virtual event if needed
A team player mindset and ability to work effectively within a team and / or Client setting across various countries and cultures
An entrepreneurial mindset and be self-motivated – this is a high-growth business

Benefits

Comp & perks

Competitive compensation and benefits package
Education reimbursement
Early-release Summer Fridays