Global Director, Professional Services
Phocas Software
Project Service Specialist, Events
Harvard Business Review
full-time
Posted on:
Location Type: Office
Location: Gurugram • 🇮🇳 India
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide high-quality task-based support and customized services for delivery of scalable solutions
- Support clients throughout the entire project lifecycle from solution development to client fulfillment
- Support cross-functional project teams working on internal initiatives
- Demonstrate technical proficiency and navigate complex technical landscapes
- Support, advise, or make recommendations to stakeholders integrating multiple resources
- Maintain product and process enablement plans, knowledge, tools, documentation, communication strategy and timeline
- Ensure proactive and efficient completion of all pre-, during- and post-event tasks for virtual and onsite events
- Support clients and internal stakeholders in implementing solutions and delivering projects
Requirements
- High level of technical proficiency with relevant tools, technologies, and methodologies
- Ability to support, advise, and make recommendations to stakeholders
- Experience supporting cross-functional project teams
- Strong verbal and written communication skills
- Strong time management and organizational skills
- Agility and adaptability to changing environments
- Stakeholder focus and customer-centric approach
- Accountability and ownership of project deliverables
- Curiosity and lifelong learner mindset
- Investigative research and analytical skills
- Matrix collaboration and ability to work cross-functionally
- Multi-lingual (preferred)
- Willingness to travel (preferred)
Benefits
- Competitive compensation and benefits package
- Career development programs
- Employee wellness programs
- Education reimbursement
- Early-release Summer Fridays
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong verbal communicationstrong written communicationtime managementorganizational skillsagilityadaptabilitystakeholder focuscustomer-centric approachaccountabilityanalytical skills
