Strategic Relationship Manager
Harvard Business Review
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado, Illinois, Kansas, Montana, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $100,000 per year
Job Level
Mid-LevelSenior
About the role
- Manage a portfolio of higher education institutions, driving revenue growth, adoption, and retention of HBI solutions.
- Build and sustain relationships with key stakeholders, including deans, directors, faculty, and administrators.
- Serve as a trusted advisor by understanding curriculum needs and institutional priorities.
- Lead virtual and in-person engagements, such as course planning, product demos, and faculty development sessions.
- Execute territory strategy, identify new opportunities (including AI-enabled solutions), and negotiate partnership agreements.
- Collaborate with cross-functional teams to deliver a consistent customer experience and leverage data insights to drive targeted campaigns.
- Represent HBI at campus visits and institutional events, promoting inclusive access and expanding brand presence.
- Manage multiple revenue channels within accounts, including institutional and student-pay programs, to maximize engagement and growth.
Requirements
- 5–7 years of success in regional business management, strategic account management, or consultative sales—ideally in Higher Education, EdTech, publishing, or similar sectors.
- Strong track record of revenue growth, solution selling, and relationship development with senior-level stakeholders.
- Excellent communication, presentation, and influencing skills.
- Demonstrated ability to work independently, manage a large territory, and balance both virtual and on-site engagement.
- Experience with CRM tools (e.g., Salesforce) and analytics platforms to interpret usage trends and monitor adoption.
- Strong negotiation skills, business acumen, and a growth mindset.
- Highly collaborative, diplomatic, and able to navigate complex academic environments.
Benefits
- Education reimbursement
- Early-release Summer Fridays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
strategic account managementconsultative salessolution sellingrevenue growthterritory strategynegotiationdata insightscustomer experienceAI-enabled solutionsfaculty development
Soft skills
communicationpresentationinfluencingindependent workcollaborationdiplomacyrelationship developmentbusiness acumengrowth mindsetability to navigate complex environments