HARTBEAT

Human Resources

• Serve as the first point of contact for leaders and employees at Hartbeat, fostering effective relationships across the company.
• In partnership with our external HR consultant and leadership, manage employee relations issues, applying sound judgment to resolve concerns while adhering to legal/regulatory compliance and company policies
• Foster an environment of trust and integrity, ensuring employees feel heard and respected, while ensuring compliance with company policies and employment regulations.
• Guide and advise managers in driving a performance-driven culture, coaching them on providing effective feedback to unleash the potential of their teams.
• Monitor and positively influence team dynamics and our Hartbeat corporate culture.
• Support initiatives that strengthen engagement and organizational culture, including but not limited to performance management, compensation planning, learning and development, on/offboarding, and employee engagement.
• Monitor and assess employee engagement and organizational health, identifying themes or trends through conversations, stay/exit interviews, feedback, and informal check-ins. Leverage these insights to partner with leadership to address opportunities for improvement.
• Support employee engagement initiatives and programs that foster connection, recognition, and a positive workplace experience, helping to translate employee feedback into actionable improvements.
• Partner with divisional leaders to manage human capital budget, ensuring efficient allocation of resources to support people initiatives.
• Lead organizational change initiatives, providing guidance and support to ensure smooth transitions and change management processes.
• Develop talent acquisition strategies and support full lifecycle recruiting as business needs arise, including:
• Partnering with hiring managers to define role requirements
• Supporting candidate sourcing, assessment, and selection
• Assisting offer preparation and closing candidates
• Collaborate with external recruiters or recruiting partners when needed.
• Support key HR processes including compensation planning, employee retention, on/offboarding, and compliance.
• Help maintain HR documentation, policies, and employee communications related to people programs.
• Identify opportunities to improve employee experience and operational efficiency.
• Ensure continuity of core HR operations including compliance, benefits & payroll administration alongside the external benefits/payroll specialist to maintain smooth employee support and compliance.
• Provide leadership with insights on employee sentiment and organizational health.
• Conduct pulse check surveys as needed to identify areas of concern to surface and address with leadership.
• Champion diversity and inclusion initiatives, promoting a workplace where all employees feel valued and respected.

Senior Human Resources Generalist