Spanish Bilingual Patient Services Representative
Harris Global Business Services (GBS)
Spanish Bilingual Patient Services Representative
Harris Computer
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇭 Philippines
Visit company websiteJob Level
Junior
About the role
- Handle inbound and outbound calls in English and Spanish according to departmental procedures
- Assist patients with inquiries, billing concerns, and account balances
- Support third-party entities (e.g., insurance providers) with patient account queries
- Safeguard protected health information in compliance with HIPAA
- Maintain reliability, punctuality, and teamwork in alignment with company goals
- Perform other related duties as assigned
Requirements
- College graduate or at least 2 years in college (medical-related course is a plus)
- Fluent in both English and Spanish (spoken and written)
- Strong communication, organization, and multitasking skills
- Ability to work independently with confidential information
- At least 1 year of call center experience, preferably in medical accounts or programs
- Detail-oriented, dependable, and flexible with work schedules
Benefits
- Fully remote position
- Competitive benefits (insurance, lifestyle rewards, etc.)
- Opportunity to work with a global, mission-driven team in the healthcare sector
- Comprehensive benefit package
- Additional “Perks”
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
call center experiencebillingaccount managementpatient inquiriesconfidential information handling
Soft skills
communicationorganizationmultitaskingdependabilityflexibilityteamworkpunctualityattention to detailindependence
Certifications
HIPAA compliance