AI Engineer

• Develop AI-augmented functionality embedded in Cayenta’s ERP and CIS applications to support user efficiency and intelligent automation.
• Design and build intelligent CSR-facing agents, RAG-enabled copilots, and context-aware assistants for operations and customer service teams.
• Utilize AI orchestration tools like LangChain, Langflow, and cloud-based AI platforms (e.g., Azure OpenAI, OpenAI, Hugging Face) to quickly prototype and refine solutions.
• Integrate AI solutions into our Go/.Net/C#/React/Python based architecture, working closely with frontend/backend developers to ensure seamless user experiences.
• Implement semantic search, prompt engineering, vector-based retrieval, and agent chaining using modern LLM techniques.
• Process unstructured content (e.g., PDFs, emails, knowledge bases) to enable intelligent AI interactions within enterprise workflows.
• Iterate rapidly on prototypes using internal feedback, balancing feasibility, performance, and value.
• Ensure all AI solutions are aligned with Cayenta’s data governance, security, and responsible AI practices.

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