Scheduling Analyst

HarmonyCares

Scheduling Analyst optimizing patient engagement for HarmonyCares Medical Group. Collaborating with medical staff and managing scheduling policies for effective workflows.

Posted 5/29/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Develop and maintain provider schedules to meet patient needs.
Manage provider census through proactive census risk management.
Manage market census to ensure the right patients are seen at the right time based on HarmonyCares risk tiering and inactivation process.
Collaborate with local leadership to maximize scheduling system and ensure patient requests are communicated.
Maintain relationships and effectively communicate HarmonyCares services with patients and family members.
Place and receive phone calls to facilitate effective scheduling function.
Escalate scheduling concerns, and issues, both internally and externally
Adhere to patient confidentiality policies and procedures.
Attend required meetings and in-services.
Collaborate with manager, teammates, and other HarmonyCares employees.
Perform other duties as required.

Requirements

What you’ll need

2+ years college, and/or equivalent experience
2 years of healthcare or customer service experience required
Strong analytical and critical thinking skills
Moves quickly to solve complex, real-time issues
Possesses excellent written and verbal communication skills.
Ability to think logically and process sequentially with a high level of detailed accuracy and efficiency.
Intermediate computer skill set level with a strong foundation and working knowledge of Microsoft Office Suite (Excel, PowerPoint, Outlook)

Benefits

Comp & perks

Health, Dental, Vision, Disability & Life Insurance, and much more
401K Retirement Plan (with company match)
Tuition, Professional License and Certification Reimbursement
Paid Time Off, Holidays and Volunteer Time
Paid Orientation and Training
Day Time Hours (no holidays/weekends)
Great Place to Work Certified

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

scheduling managementcensus risk managementpatient confidentiality policiesanalytical skillscritical thinkingproblem-solvingdetail accuracyefficiency

Soft Skills

communication skillscollaborationinterpersonal skillsorganizational skills