Clinical Manager, Specialty Programs
HarmonyCares
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
Visit company websiteExplore more
Salary
💰 $91,080 - $108,505 per year
Job Level
About the role
- Oversees recruitment, training, and ongoing education of the provider network
- Documents work procedures and standards to improve efficiency and effectiveness
- Monitors clinical staff to ensure adherence to policies, procedures, state laws, and quality
- In coordination with the Clinical Director, manages provider relationships, performance, and delivery with internal partners and leads management process improvement efforts
- Ensures FTE CHA providers are completing at least minimum volume of patients on a weekly basis per contract
- Participates in clinical review and audit procedures for internal and external providers
- Accountable for outstanding customer service to all external and internal customers
- Develops and maintains effective relationships through effective and timely communication
- Aggressively addresses and acts upon adverse events and action thresholds in area of responsibility
- Conduct staff evaluations, performance reviews, and oversee training and development of staff
- Oversee capacity, scheduling, and utilization of providers in assigned states
- Ensure timely documentation consistent with current policies and procedures
- Evaluate and monitor patient outcomes and satisfaction, develop and implement improvements as needed
- Assist with budget planning, cost control, and resource allocation
- Support integration of new technologies, business lines, and care delivery models
Requirements
- Bachelor’s degree in healthcare administration or related field, or equivalent experience
- 1+ years of healthcare management experience
- Active/unrestricted Registered Nurse or Nurse Practitioner License
- Ability to coordinate complex activities across functional lines of operations, under tight timelines
- Must be able to relate professionally and positively to physicians, providers and staff with excellent communication, interpersonal and management skills
Benefits
- Health, Dental, Vision, Disability & Life Insurance, and much more
- 401K Retirement Plan (with company match)
- Tuition, Professional License and Certification Reimbursement
- Paid Time Off, Holidays and Volunteer Time
- Paid Orientation and Training
- Great Place to Work Certified
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
healthcare managementclinical reviewaudit proceduresbudget planningcost controlresource allocationperformance reviewstraining and developmentpatient outcomes evaluationdocumentation standards
Soft Skills
communicationinterpersonal skillsmanagement skillsrelationship buildingcustomer serviceproblem-solvingteam coordinationperformance managementadaptabilityleadership
Certifications
Registered Nurse LicenseNurse Practitioner License