HarmonyCares

RN Care Manager

HarmonyCares

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

JuniorMid-Level

About the role

  • Manage a caseload of high-risk patients including Transitional Care Management and Chronic Care Management
  • Provide Disease Management Education, Medication Education, and develop and manage patient care plans
  • Serve as co-chair of the pod with the pod leader to drive and prioritize patient needs to improve outcomes
  • Coordinate care services with the pod leader and care team to ensure comprehensive services throughout the healthcare journey
  • Coordinate transitions of care across the continuum to prevent avoidable hospital admissions
  • Coordinate and facilitate High Risk Huddles and ensure follow-up actions are completed
  • Prioritize patients based on severity and urgency and review medical records to identify gaps in care
  • Perform thorough nursing assessments via telephone and regularly update patient care plans
  • Provide education to patients and caregivers on disease, medication, health maintenance, and disease prevention
  • Document interactions, assessments, and updates in patients' medical records according to processes and guidelines
  • Serve as liaison between patients, providers, and resources and facilitate communication during transitional experiences

Requirements

  • Active Registered Nurse License
  • 2+ years of care management experience in community, health plan or hospital systems
  • Possesses strong clinical skills and proactive thinking
  • Effective communication skills
  • Ability to perform extensive telephone assessment
  • Knowledge of Medicare regulations and home care and hospice standards
  • Experience with small group presentations and teaching/training
  • Exhibits excellent interpersonal skills
  • Exhibits excellent written and oral skills
  • Working knowledge of computer programs (email, Word, Excel, PowerPoint, etc.)
  • Manages time effectively to ensure all duties and documentation requirements are completed in a timely manner
  • Preferred: Bachelor of Science in nursing or related field
  • Preferred: May be required to obtain multi-state licensing
  • Preferred: Strong knowledge of population health, quality measures, care gap closure and value-based care models
  • Preferred: Bilingual -Spanish/English
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