HarmonyCares

Nurse Care Manager

HarmonyCares

full-time

Posted on:

Location Type: Office

Location: Troy • Missouri • 🇺🇸 United States

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Job Level

JuniorMid-Level

About the role

  • Coordinates care services with pod leader to ensure that patients have access to a comprehensive set of services tailored to their needs throughout their healthcare journey
  • Works collaboratively within the care team to develop and manage personalized care plans, address care gaps, and engage with other resources to ensure access to care
  • Coordinates the transition of care for patients throughout the continuum to ensure patient needs are met accordingly and to ensure that avoidable hospital admissions do not occur
  • Coordinates and facilitates High Risk Huddles along with ensuring that follow-up actions are completed
  • Prioritizes patients based on the severity and urgency of their conditions to ensure that the most critical cases receive immediate attention
  • Reviews medical records to identify gaps in care and coordinate services with the care team to manage these issues
  • Regularly updates patient care plans
  • Performs thorough nursing assessments via telephone of patients to maximize or improve current health outcomes
  • Provides education to patients and/or their caregivers on disease education, medication, health maintenance, and disease prevention to promote self-management and improve health outcomes
  • Demonstrates strong clinical skills, critical thinking abilities, and effective communication in their interactions with patients, caregivers, providers, fellow care team members, etc.
  • Documents necessary interactions, assessments, updates, etc. in patient’s medical records according to processes and guidelines
  • Serves as liaison between patients, providers, resources, etc. to ensure seamless care delivery
  • Facilitates communication of patient status and plan of care during transitional experiences such as home to hospital, hospital to post-acute care and back to home

Requirements

  • Active Registered Nurse License
  • 2+ years of care management experience in community, health plan or hospital systems
  • Possesses strong clinical skills and proactive thinking
  • Effective communication skills
  • Ability to perform extensive telephone assessment
  • Knowledge of Medicare regulations and home care and hospice standards
  • Experience with small group presentations and teaching/training
  • Exhibits excellent interpersonal skills
  • Exhibits excellent written and oral skills
  • Working knowledge of computer programs (email, Word, Excel, PowerPoint, etc.)
  • Manages time effectively to ensure all duties and documentation requirements are completed in a timely manner
Benefits
  • Quarterly Bonuses
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Day Time Hours (no holidays/weekends)
  • Great Place to Work Certified

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
nursing assessmentscare managementpatient care planscritical thinkingdisease educationmedication managementhealth maintenanceself-managementtelephone assessment
Soft skills
effective communicationinterpersonal skillsproactive thinkingtime managementteam collaboration
Certifications
Registered Nurse License