HarmonyCares

Community Liaison – Marketing & Business Development

HarmonyCares

full-time

Posted on:

Location Type: Office

Location: Anahuac • Texas • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • The Community Liaison, Medical Group is responsible for inbound/outbound communication and business development for HarmonyCares Medical Group (House calls).
  • The role acts as the local market B2B, B2C, and D2C representative educating community partners and potential patients about the company, our mission and service offerings.
  • Help facilitate patient transitions of care from area facilities and referral partners to HarmonyCares and will explain the benefits of enrollment to eligible patients and caregivers.
  • Conduct market analysis, along with competitive landscape, to differentiate HarmonyCares services to external referral partners.
  • Educate the community on our mission to provide high-quality personalized healthcare in the home for people that need it the most.
  • Meet and exceed agreed upon in person and virtual meeting goals with key decision makers.
  • Thoroughly understand eligibility and enrollment processes for HarmonyCares Medical Group.
  • Provide education on and facilitate benefit enrollment and processes as requested.
  • Track performance in CRM demonstrating plan and adherence to budgeted targets for a given region.
  • Schedule face-to-face or phone discussions with patients and their caregivers to provide guidance on patient eligibility for all programs.
  • Inform patients about programs related to accountable care organizations or other CMS alternative payment models.

Requirements

  • Bachelor’s Degree or four years of B2B sales experience
  • Three years of health care related industry sales/marketing experience required
  • Excellent organization, problem solving skills and the ability to appropriately represent company service capabilities to the targeted referral source
  • Knowledge of sales techniques and territory management
  • Excellent interpersonal communication, presentation and customer service skills required
  • Proficiency with Microsoft Office, Word, Excel, Outlook
  • Ability to travel within assigned territory and attend sales meetings as required
  • Excellent written and verbal communication skills
  • Ability to work independently and complete multiple tasks
  • Strong organizational skills
Benefits
  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
B2B salesB2C salesD2C salesmarket analysiscompetitive landscape analysiseligibility processesenrollment processesCRM performance trackingterritory managementsales techniques
Soft skills
organizationproblem solvinginterpersonal communicationpresentation skillscustomer servicewritten communicationverbal communicationindependencemulti-taskingstrong organizational skills
Certifications
Bachelor’s Degree